Stays current with vendor-specific technical certifications in order to make appropriate recommendations on the configuration and design of system solutions.
Promotes product awareness, provides post- sales technical support including system diagrams, proposals, and training.
Working Schedules for the position
3+ Months of work experience.
Education & Certifications :
Associate Degree with Technology oriented Field of Study preferred.
Some College with Technology oriented field of study required.
Skills & Abilities :
Able to execute instructions and to request clarification when needed.
Possesses basic clerical and data entry skills.
Possesses strong data entry skills.
Able to perform basic mathematical calculations.
Able to recognize and attend to important details with accuracy and efficiency.
Able to communicate clearly and convey necessary information.
Able to converse and write effectively in English and Spanish.
Able to create and conduct formal presentations.
Possesses strong multi-cultural interpersonal skills.
Possesses strong organizational and time management skills, driving tasks to completion.
Able to adjust readily to change and adapt as needed.
Able to constructively work under stress and pressure when faced with high workloads and deadlines.
Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
Able to work independently with minimum supervision.
Able to maintain confidentiality of sensitive information.
Able to build solid, effective working relationships with others.
Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
Able to quickly learn new systems and technology.
Able to use relevant computer system applications at an intermediate level.
Working Conditions :
Professional, office environment.
Occasional non-standard work hours or overtime as business requires.
Some travel required.
Work Shifts starting from 2-4am to 10-12pm CR Time.
Cultural Competency Requirements :