Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and forward thinking people who can help us achieve our goal of global interconnection.
With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development.
We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions.
At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions.
Our culture is at the heart of our success and it’s our authentic, humble, gritty people who build The Magic of Equinix.
We share a real passion for winning and put the customer at the center of everything we do.
Job Summary : Manages relationships with functional stakeholders. Develop business case justifications and cost / benefit analysis for IT spending and initiatives.
Assists with the development and review of the department budget. Establishes network and telecom system specifications by conferring with users;
analyzes workflow, access, information, and security. Directs and contributes to the implementation and execution of new and / or upgraded network and telecom systems and endpoints through well-defined plans, procedures, documentation, deadlines and accountability.
Provides SME and leadership on data networks and telecommunications for IT projects and initiatives.
Responsible for providing objective and comprehensive input to senior leadership and executive decision makers
Solicits stakeholder input to define comprehensive improvement plans that are consistent and drive standardization across regions
Influences and collaborates with multiple stakeholders of multiple portfolios and projects to ensure effective release, change management and that support plans are defined and communicated
Creates and drives broad stakeholder communications with respect to portfolio status and budget utilization
Facilitates monthly operational reviews of operational performance and roadmap status
Responsible for reporting overall status to GTS senior leadership and executives, within and outside GTS, taking remediate action when applicable
Resource and Budget Management
Ensures resource allocations based on Org priorities
Works closely with cross-functional leads & project managers to track resource allocation and utilization for portfolio projects
Identify potential budget shortfalls and escalate proactively
Manages and / or escalates issues, as needed
Provides input to the annual budget planning process relating to project / support / SW maintenance / Renewals / purchases / etc.
for his / her areas of responsibility
Reviews and optimizes budget allocation
Monitors adherence to KPIs
Performs RCA if metrics are missed
Proposes mitigation strategies for missed targets
Accountable for successful implementation of approved system improvement recommendations
Drives adoption of best practices and standards
Project / Program Management
Responsible for reviewing and approving high level project milestones across the portfolio, provided by project managers and technology professionals
Responsible for ensuring scope, schedule and resource commitments are delivered across the portfolio
Responsible for resolving escalated issues and potential roadblocks
Responsible for identifying and mitigating project execution risks
Responsible for keeping all executive stakeholders updated on program / project status / risks
Responsible for optimizing resource allocation and resolving resource allocation conflicts across the portfolio
Guides and / or revises portfolio-level plans, as needed, to ensure they completely capture all activities and eliminate duplicative efforts
R&D / Innovation
Drives innovation and provides thought leadership across the teams, rewards innovation, and helps communicate new ideas across teams
Fosters and promotes a culture of innovation across local and global teams
Process / Policies / Standards
Ensures departmental process / policies / standards are aligned with GTS priorities
Defines process goals and measurement standards to ensure compliance
Optimizes processes to ensure continuous process improvement to drive process quality and productivity
Ensures consistency and efficiencies across standards and policies
Road Map / Planning
Responsible for leading strategic planning, influencing and driving prioritization of initiatives with executive stakeholders
Responsible for developing and communicating a roadmap of projects and initiatives in support of stakeholder priorities to all levels of the organization
Provides leadership and direction to the team, through senior managers
Will likely lead a larger team or multiple teams focused on execution of area or sub-function plans
Is accountable for the performance and results of direct reports and maybe a larger or multiple teams, perhaps global
Responsible for succession planning recommendations and contributing to and driving the people development strategy
Responsible for performance management of team members, including disciplinary actions and hire / fire decisions / recommendations
Responsible for the GPS process including assessments and Total Rewards allocations of direct reports and reviewing and approving manager recommendations
Responsible for talent development, including quarterly conversations, career pathways conversations and individual development / growth plans
Models the Equinix Culture and Values
Review / Approvals / Escalations / Issues Resolution
Leads senior leadership and executive level escalations
Drives creation and delivery of executive decision making cycles, with objective and comprehensive presentation of issues, business impacts, options with pros / cons, budgetary estimates, and recommendations
Approves final vendor selection
Executes and guides vendor evaluations by team members, guides recommendations and reviews negotiation communications for executive review
Establishes vendor engagement, support and SLA mechanisms
Participates in vendor advisory boards and user groups
Accountable for creating and negotiating vendor contracts, MSA / SOW, License Agreements, and drives internal reviews with GTS leadership and Legal teams
Executes medium-scale vendor evaluations, pricing negotiations and software acquisitions
Accountable for vendor performance
Country / Regional Management
Manages team of local technology professionals / managers in a given country / region
Represents country / regional priorities to the global team
Executes against approved initiatives Manages technology and / or human resources in a single location, being familiar with local language, law and regulations, as needed
Partners with global technology owners and regional stakeholders, to implement and maintain global technology standards
Manages relationships with country / regional senior leadership stakeholders
Defines, presents and obtains leadership approval for local execution strategy, aligned to global standards
Provides leadership and direction through senior managers and professionals
Typically leads a larger team or multiple teams focused on execution of area or sub-function plans
Has primary accountability for the financial performance of a defined team
Executes strategy for their respective team
Decisions are guided by area / sub-functional strategy and priorities
Creates a sustainable and scalable process for regional delivery of services
Able to identify optimizations and efficiencies
Acts as a Voice of the customer for the cross-functional organizations
Manages large scale customer engagements from solutions deployment to operations
Works with product team to drive the SLA's & SLO's commitments
Software Architecture / Design / DevOps (Product LifeCycle Engagements)
Participates in requirements / architecture discussions, design reviews, UAT and deployment / training processes of various projects and products
Vendor and resource management for infrastructural needs
10+ years’ experience
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.