Business Technology Analyst
Citrix Systems
San Francisco, Costa Rica
hace 6 días

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device.

Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device : YOU!

What we're looking for :

We're looking for an upbeat, hardworking, insightful and tech-savvy Business Technology Analyst. If you have 2 years of experience and the ability to understand business needs and processes, then we'd love to speak with you!

Position Overview

As part of the Use Case Template Industrialization Program you will be responsible for building standard use cases that Citrix + Wrike customers will use as a baseline when they adopt Wrike to do the best work of their life.

You'll help with the adoption of new technologies, applications, practices and methodologies. You'll work with analysis tools and with Business Intelligence engineers to transform large amounts of business data into valuable information to support business decision making.

You will understand processes and critical metrics and systems, while working closely with different business segments and users.

Chip in to data analysis, design and develop new and ongoing BI projects involving sophisticated data structures or systems.

Primary Responsibilities

Craft and build use case templates in Wrike, based on provided requirements.

Use existing and future Wrike functionality to build suitable templates for select verticals.

Attend key product related meetings to ensure awareness of ongoing product developments.

Receive and incorporate feedback from the use case owners into the build, to make adjustments to templates as necessary.

Continuously assess the performance of existing templates across the Citrix + Wrike customer base and provide recommendations on what to change and implement said changes.

Work with the leaders from Solution Innovation and Product Management to maintain the template platform roadmap.

Work with our Use Case Template Partners to build and maintain monthly prioritizations and keep them updated on work progress.

Basic Qualifications

Bachelor’s degree or 2-4 years of relevant work experience.

English professional proficiency with outstanding communication and interpersonal skills to present sophisticated ideas in an accessible and engaging way.

Keen business sense to discover and understand customer business objectives and challenges to ultimately measure Wrike’s financial impact.

Willing to dive into technical details of a product to understand it thoroughly.

Excellent organization, note taking and time management skills.

Remain flexible, open, and willing to adjust to changing priorities.

Preferred Qualifications

Project Management and Consulting experience are a plus.

What you’re looking for :

Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It’s a simple philosophy that guides everything we do including how we work.

If you’re driven, passionate and curious, we invite you to make a difference with a brand you can believe in. We want employees to do what they do best, every day.

Be bold. Take risks. Imagine a better way to work. If we just described you, then we really need to talk.

Functional Area :

Business Intelligence

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