DevOps Manager, Document Cloud
San Jose
hace 3 días

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Engineering Manager, Document Cloud

Adobe’s Reliability Engineering team is looking for an experienced engineering manager to help build and operate the Document Cloud’s global microservice infrastructure.

We are passionate about what we do and are looking for experienced, motivated people to join a hardworking team. We believe in diversity and encourage all to apply.

We are looking for an accomplished, hands-on engineering manager in a large-scale SaaS business with a strong desire to implement initiatives and systems to scale and secure the infrastructure.

We need someone familiar with devops and other agile methods who thrive on solving problems in real-time under pressure.

This role is a key leadership role for microservice infrastructure development in the Document Cloud as well as within the larger reliability engineering team.

You will work closely with engineering, product, quality, and security teams to enable velocity and quality in delivering features and goodness to our customers.

The customer experience is critically meaningful, and everyone who touches a service at Adobe is expected to put that customer experience front and center, whether that’s serving on-call, talking to customers, or just simply putting them first in everything you do.

The Role!

Build outstanding things that matter. Solve problems for engineers and customers on this critical growth initiative.

Have meaningful ownership . Make important decisions about how we grow; have a say in what we build next. Work with the team and across teams to develop new solutions.

Grow . Sharpen your skills, lead small teams, and collaborate with your peers.

Collaborate . Work in an environment that values collaboration.


Meet or beat the key performance indicators including rate of change (both successful and unsuccessful), availability, and security controls effectiveness

Provide leadership in scheduling resources to meet the needs of teams in engineering, security, product, and qe , both in terms of task assignment and project prioritization as well as support and time-zone coverage

Personnel management of a team of technical operations and devops engineers involving check-ins and other performance management processes, annual rewards, career mentorship, skills development, and some administrative functions

Serve as project manager or scrum master for major initiatives

Serve as hands -on technical contributor to the evolving architecture where applicable

Deliver automated infrastructure as a service for resources like DNS, email, site status and log management

Liase with other teams to align priorities and milestones

Implement security controls including PCI-DSS, HIPAA, SOC2, and FedRAMP. Security testing experience desired, but not required

Deliver infrastructure as a code, automated wherever possible, for resources like DNS, log management and code deployments

Assist in the creation and refinement of operational documentation


A bachelor's degree in computer science or equivalent four-year degree

3 to 5 years of personnel management experience, preferably with people in multiple locations + remote

8+ years of experience in devops roles of increasing scale and complexity

Strong programming skills, particularly with Python, Java, and Go

Experience running a high-volume, large-scale system with at least thousands of servers in several locations, preferably with disaster recovery

Modern technical management skills (scrum / kanban / agile / ci-cd / 12-factor)

Experience in all the common technologies in a modern cloud-based SaaS offering : Jenkins, Git, Atlassian Jira and Confluence, Linux, DNS, E-mail, containers, log analysis, monitoring, Java, Apache, Tomcat, Memcached, Qpid, and MySQL on Linux

Familiarity with Prometheus, Cortex, Grafana, NewRelic, Prometheus, and Splunk

Ability to craft persuasive arguments, effective documents, and compelling presentations

Experience building and implementing security controls

Experience implementing Chef, Docker, Kubernetes, etc. in a multi-cloud environment

Prior GovCloud experience running services at FedRAMP moderate or higher

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