GS (Global Support) Technical Support Engineer Level 1
The Elevator Pitch : Why will you enjoy this new opportunity?
Are you passionate about learning new technology and solving complex problems for key customers? VMware has a Technical Support role for you.
You will be working on the latest and top of the line technology suite, becoming an expert in the industry.
Our Global Support organization supports over , companies in + different countries, and you can be part of an extraordinary team in an energetic, creative, and collaborative business environment.
In this role, you will be joining VMware’s End User Compute teamsupporting the Horizon product suite. You will be in the forefront of the work from anywhere transformation helping our customers shift their workforce to remote and hybrid, which has only been accelerated by the worldwide pandemic.
Success in the Role : What are the performance outcomes over the first 6- months you will work toward completing?
As a starting level Technical Support Engineer in the End User Compute team, you will be learning VMware virtualization technologies and help our customers troubleshoot, understand, and overcome challenges in their operation.
The Work : What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
As a Technical Support Engineer in the End User Compute team, you will be responsible for resolving customer technical issues.
Key strengths for this role would be motivated, keen to learn, strong customer service and technical problem-solving skills, someone who embraces challenges.
To be successful in this role, you will :
Work in an environment of trust, on-going development,and coaching, where you are empowered to develop and achieve success, surrounded, and supported by a team of highly skilled engineers and supported by a leadership team involved in and committed to your success.
Flexible : The location of this role is flexible within Costa Rica . Work will be done from an office some days during a week and other days from a non-VMware building.
Category : Client Support
Subcategory : Technical Support
Experience : Entry Level
Full Time / Part Time : Full Time
Posted Date : 2
VMware Company Overview : At VMware, we believe that software has the power to unlock new opportunities for people and our planet.
We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe.
At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http : / / careers.vmware.com.
Equal Employment Opportunity Statement : VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind : VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
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