The IT Specialist will serve as the contact between Costa Rica and Nevro Corp for any system related activities.
The ideal candidates will come from a manufacturing, supply chain or distribution background and have extensive knowledge of operational best practices.
Candidate must understand key business processes utilized by manufacturing enterprise. Business specific expertise would include :
Material Requirements Planning
Work Order Processing
Bill of Materials / Routing Functionality
Lot / Serial Tracking
Advanced Repetitive Functionality
Shop Floor Control
Other duties as assigned
Bachelor of Information Systems, Engineering, Science or equivalent experience
Equivalent years of experience may be substituted for the education requirement
Skills and Knowledge
3-5 years QAD Manufacturing hands-on experience required; Enterprise Edition ideal.
Experience with QAD support, implementation, and development
Experience working in a highly regulated industry (GxP)
Reports to the Associate Director, IT Systems
Oversight and support for all system related issues
Provide knowledge and support for projects related to QAD
Documentation of new procedures with respect to QAD process and revising procedures when changes are made.
Support helpdesk tickets in matters that concern QAD.
Provide training for new hires and advanced training when necessary.
Research, test, troubleshoot, and validate new processes with respect to QAD.
Overall Knowledge of QAD Systems; NetUI and Putty interfaces
Troubleshooting of QAD Issues
Ensure the data integrity in QAD.
Guide the business towards more efficient processes in QAD.
Move processes towards QAD best practices.
Provide users with better understanding of the process that they use in their roles.
Good in communication both verbal and email
Understand CR culture and business ethics
Willing to travel to US when needed