Spanish Interpreter in Costa Rica
Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone’s life every second of every day.
Language Required : Spanish
Work at Home Bilingual Spanish / English Phone / Video Interpreter
Job Title : Spanish Interpreter
Location : Work at Home position in Costa Rica (positions may not be available in all areas)
Position : Based on business needs, Regular or Contract positions are available.
Schedule : NO Mon-Fri schedules available . Schedules include weekends and graveyard hours.
Position Overview :
The Spanish Telephone / Video Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between Spanish and English speakers.
The interpreter breaks the communication barrier in a wide range of industries that LanguageLine Solutions serves : Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
The interpreter processes information quickly, concisely and recognizes sensitive cultural differences. He / She is professional and courteous at all times.
The interpreter uses appropriate terminology and understands common industry procedures and practices. The calls may involve simple or complex, technical or non-technical subjects.
This position does not involve written translation however translators and other skilled linguists are encouraged to apply.
Telephone / Video interpreters translate verbally.
This is a remote position. The Interpreter works from his / her home-office. It is essential to ensure a quiet & secure environment.
Principal Duties and Responsibilities :
Answer calls promptly and conduct interpretation in a friendly and professional manner.Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.Maintain a professional demeanor throughout the call at all times.
Remain calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations.
Maintain punctuality and availability during scheduled work hours.Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-
speaking Person (LEP), avoiding interaction with the LEP without client’s permission.Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.
Demonstrate commitment to cultural sensitivity and working in a diverse environment.
Fluency in Spanish and English and skilled in the associated cultural dynamics.Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP.
Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation.Education or work experience in language-
related fields such as teaching, language assessment, translation or interpretation preferred.Must be at least 18 years of age.
Legally authorized to work in the US / Canada.Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with LanguageLine Solutions (i.
e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).High school diploma or equivalent.Candidates who are currently employed by a client of LanguageLine Solutions or an affiliated LanguageLine Solutions business may not be eligible for consideration.
Based on your location, a pre-employment background check and / or drug screen may be required
Technical Requirements :
High speed Internet connection for work related electronic communication. This internet connection should provide download speeds of no less than 5 Mbps and upload speeds of 1 Mbps.
A direct connection from the modem to the desktop or laptop must be used. Cable or fiber optic services are preferred. For optimal connectivity : Satellite service is not permissible .
Physical Requirements :
Must be able to operate a keyboard and mouse and remain in a stationary position in front of a computer the majority of the workday.
i.e. computer, audio, telephone.
Equal Opportunity Employer . All qualified applicants will receive consideration for employment and will not be discriminated against based on race.
color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)
We are fanatical about people understanding people. We strive to improve the world and empower relationships one word at a time.
Our clients, colleagues, and the communities we serve together are our inspiration and the key to success. Excellence is our non-
compromising obligation. We learn from each other and are enriched by the diversity of people, thought, and culture. We are united in our differences.
We are passionate about seeing people smile when they are understood and are committed to innovation to create more smiles.
We make a difference in people’s lives every day. We help to ensure justice, save lives, welcome newborns, and build futures.
This is the experience we live for.