Source to Contract Global Process Owner
Citigroup Inc
Costa Rica,
hace 4 días


The Sourcing and Contracting Global Process Owner will be a key member of the Enterprise Supply Chain Sourcing organization.

The successful candidate will be focused on defining and optimizing standard processes and supporting systems and tool configurations in support of the Source to Contract Process.

Position Background and Essential Responsibilities :

  • The Enterprise Supply Chain organization leads and manages the end to end Source to Pay lifecycle and process consisting of Category Management, Source to Contract, Purchase to Pay and Supplier Development and Management.
  • Each major process within Source to Pay has a Global Process Owner (GPO) reporting to the end-to-end Source to Pay Global Process Owner and responsible for defining and optimizing standard processes globally and supporting systems and tool configurations.

    The overall objective of the GPO is to deliver and continuously improve process excellence.

  • Each GPO is responsible for developing, enhancing and managing change for their applicable global processes globally
  • oAlign organizational accountability for process excellence

    oStandardize, simplify, optimize and automate processes globally

    oUnderstand all material process variances globally and their inherent risks and inefficiencies

    oEstablish strategic priorities to ensure alignment with various stakeholders

    oDevelop and manage a program of process improvement projects

    oMeasure program effectiveness with established performance metrics

  • Through process excellence, the objectives of the GPO are to :
  • oImprove compliance

    oIncrease operational efficiency

    oIncrease quality / value to business partners

    oReduce operational costs

  • The Sourcing and Contracting GPO optimizes the Sourcing and Contracting process, which includes the following major sub-processes :
  • oDevelop Internal Profile

    oAssess Supply Base

    oDevelop Sourcing Strategy

    oEngage and Screen Suppliers

    oSelect Suppliers and Negotiate Contracts

    oApprove Projects and Process Contracts

  • The Sourcing and Contracting GPO chairs the Sourcing and Contracting Systems and Process Optimization Council (SPOC), which governs the change management process for process and systems changes impacting the process
  • The Sourcing and Contracting GPO will develop the strategy for Sourcing and Contracting process improvement and prioritize the book of work with sponsorship and direction from the ESC Sourcing Leadership team comprised of Global Business and Category Sourcing Heads and Regional Sourcing Heads.
  • Qualifications

    Qualification, Skills, Knowledge and Experience :

  • 7+ years of experience in Sourcing and Contracting
  • Process improvement experience is required; LEAN and / or Six Sigma certification is preferred
  • Experience with eSourcing systems such as SAP, Ariba, Oracle Source to Contract
  • Highly collaborative with a strong appreciation for diversity and respect for others
  • Experience working in a multi-national complex organization
  • Strong project management experience; effectively organize and manage multiple tasks
  • Ability to communicate effectively, build relationships and influence others
  • Strong business acumen and critical thinking mindset
  • Strong attention to detail and process
  • Ability to effective perform in a constantly changing environment
  • Previous work in aFinancial Institution is a plus
  • Education Level : Bachelor's Degree

    Alternate Locations : Job Category : Procurement

    Shift : Day Job

    Employee Status : Regular

    Travel : No

    Salary Grade : Equivalent to C13

    Relocation : No

    Office Location / Address : Cafetal, Herredia, Costa Rica


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