Site Reliability Engineer II
Heredia, Heredia, Costa Rica
hace 5 días

Duties and Responsibilties

  • Collaborate with other software engineers in development, test, as well as CI infrastructure teams with the aim of improving the team’s CI and CD services.
  • Partner with other development teams by providing infrastructure assistance and guidance from the early phases of product development, including the development of software and processes to assist developers in infrastructure-related workflows (such as build, release and deployment automation).
  • Designs and implements infrastructure for new and existing products, ensuring all business policies for security, supportability and cost are met, while enabling efficient deployment of products through automated means.
  • Participates in project planning discussions to include the formulation and delivery of cost and labor estimates and options for assigned projects.
  • Designs and implements solutions to provide continuous integration, automated deployment, and configuration management of internally or externally developed applications.
  • Analyze new and existing products for performance and efficiency improvements, both as part of a structured release process, and as an ongoing process.
  • Monitor and tune the performance, reliability, and security of the infrastructure. Identify and correct bottlenecks in the system, while working with development teams on optimization and best practices.
  • Integrates internally developed products, externally developed products, and mixtures of both, to create working solutions from multiple disparate parts.
  • Candidate Profile

    2+ years of experience in :

    Supporting complex, highly scaled systems in production

    Linux / Windows knowledge, experience troubleshooting and predicting issues in advance

    Programming and scripting experience, e.g. Groovy, Python, Ruby, PowerShell, Bash, Ansible.

    Experience of tools / skills such as Hashicorp Vault, Apigee, Dynatrace, Kubernetes, Docker, Kafka, Kinesis, Sysdig- optional, Cloud Watch, Cloud trail, Lambda, SQL / Postgres, Info Sec best practices, software security

    Experience supporting and improving tools for continuous integration, automated testing, automation and release management making the entirety of software engineering as efficient and effective as possible.

    Continuous Delivery pipelines implementations

    Experience with SDLC processes (code review, release management, etc.) and automation of same (continuous integration, continuous factory delivery)

    Networking, troubleshooting and monitoring

    Cloud Native application designs for high performance, scalability and resilience

    Incident Management and co-ordination, Blameless PIRs

    Kubernetes, OpenShift, Splunk, Dynatrace, Thousand Eyes, ServiceNow, Jira, Jenkins, Python, Prometheus

    Java, Cassandra, Redis, RunDeck, MongoDB, Apigee, Okta, PostGres, AWS - preferred, Azure, GCP

    Infrastructure as Code, Git Ops

    Line management, coaching or mentoring.

    Key Behaviours :

    Excellent communication skills. Written and verbal fluency in English is required

    Highly organised and with a good attention to detail


    Working across boundaries - geographically, teams, language and cultural

    Curious and willing and able to learn new technologies and practices

    Cloud aware, you understand how cloud technologies differ from other technical approaches and are able to explain these to others.

    Lives and breathes availability and operational excellence in technology

    Proven previous job stability, including maintaining long-term work relationships with former employers

    Must be able to clear the company’s pre-employment screening

    Is this you?

    You strive to remove repetitive tasks from your daily existence

    You are a keen following of technology trends

    You believe that software is to be used not to be admired.

    You solve for the future as well as the immediate

    You empower others to deliver

    You develop trust, you make conflict constructive, create commitment, drive accountability and drive results

    You are articulate, clear, concise, and you can tailor your approach to the audience

    Experian is an Equal Opportunity Employer. Anyone needing accommodation to complete the interview process should notify the talent acquisition partner.

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