Develops, implements, and sustains IT solutions to business problems to improve business processes, develop systems and policies, improve user proficiency, and promote system adoption in collaboration with key stakeholders.
Key Responsibilities :
Performs root cause analysis and troubleshoot business systems, interfaces, configurations, etc., including testing and researching data integrity / accuracy
Assesses business needs of assigned functional area; including but not limited to determining which business processes to re-engineer or automate.
Develop and propose technology solution options.
Configures and tests systems to execute features, integration, and reporting
Develops functional specifications for system features and reports.
Documents technical design that will be used to implement features and reports.
Performs end user training
Education and Experience :
Bachelor's Degree in Computer science or related field , 4 Years years experience Experience in a Business Systems Analyst role or related experience Required or
Master's Degree or equivalent in Computer science or related field , 2 Years years experience related experience Required
Additional Skills :
Strong ability to manage and deal with different cultures and nationalities
Strong analytical and logical problem solving skills
Strong interpersonal relations, written & verbal communication skills
Organizational and project management skills a plus
Possess and display sound judgment; initiative; flexibility and detail-orientation
Ability to develop and maintain business and technical documentation
Strong documentation skills
Competent in handling multiple tasks with attention to detail, and perform duties with minimal supervision
Ability to adapt to new technologies
Ability to adapt to rapidly changing environment
Ability to support interfaces with multiple systems
Experience working in complex, matrixed environments
Prior experience working in complex global business environment
Experience managing small IT projects
Experience with Good Manufacturing / Good Documentation Practices (GxP) processes preferred
Experience with FDA guidelines for Software Quality and Systems Validation preferred
Moderate working knowledge of enterprise information systems such as ERP, PLM, CRM, QMS, etc (such as JDE, SAP), PLM (TeamCenter, Agile), MES (such as CAMSTAR, APRISO, etc), CRM (such as Salesforce.
com) APS (such as JDA, Manugistics, i2, SAP), QMS (such as Pilgrim, TrackWise, Master Control), LIMS (such as Labware), Calibration and Maintenance (such as Blue Mountain or Maximo) preferred
Experience interacting with and managing SaaS solutions and external vendors
Good computer skills in usage of MS Office Suite
Good documentation and communication skills
Adhere to all EHS rules and requirements and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence / control