Are you interested in the cloud business? Are you motivated by customer success? The Azure Dev Support team is strategic to Microsoft enabling customers to develop, test, and deploy solutions in the cloud.
Azure is a growing leader in the cloud market with Azure Support enabling customer success and providing a key differentiator when customers make buying decisions.
The opportunity for you is to be part of the evolution of Azure and cloud support services, to be constantly challenged as the Platform expands to provide broader capabilities to customers, support customers using a service rather than on-
premise Microsoft products, and to work in collaboration with multiple Microsoft teams, including product group engineering and operations.
Microsoft Azure’s open cloud platform enables customers to quickly build scalable always up cloud services. As a Support Engineer on the Azure Dev Support team within Global Business Support, you will work directly with developer customers who range from small software developers to global Fortune 100 corporations.
You will be a member of an exciting team that solves challenging Microsoft Azure cloud service problems. You will work with other engineers to debug, troubleshoot, correct code, and help resolve customer issues
We’re working together to build strong communities inside and outside the workplace.
Microsoft sees the whole person and looks to support your well-being on every level.
Diversity and inclusion
We value individuality. The experiences that have shaped your world view can help us shape ours.
S. or E.E. or equivalent experience preferred. Previous experience in customer service or support of products or services is preferred Networking skills, and cloud development are a definite positive.
Working knowledge of web services and technologies is desirable. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role.
These requirements include, but are not limited to the following specialized security screenings : Microsoft is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and / or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.