Electronics Support Technician
Emerson
Escazu, Costa Rica
hace 4 días

Description

The Technical Support Technician will be the first point of contact for most customer inquiries. This person needs to be very organized to keep track of the cases and respond to every single request on a timely and effective manner.

The candidate on this position needs to be a quick learner and proactive technician to collaborate efficiently with the team.

Responsibilities

  • Provide technical support to customers by email, chat and telephone.
  • Provide product application technical support and solutions to customer problems.
  • Provide accurate quotations based on customer requirements.
  • Work on special projects assigned by the team lead.
  • Troubleshooting and provide solutions to warranty and quality issues.
  • Keeping files and quotes current and organized.
  • Requirements

  • Minimum experience : 0-1 year
  • Technical Experience : Not Required
  • Education : Technical Degree or Engineering Student (1-2 years) in any of the following disciplines Electronic, Electrical, Mechanical, Electromechanical or Chemical*
  • English Level : B1
  • Performance : Successful and above.
  • About Emerson

    Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal to create groundbreaking solutions that leave our world in a better place than we found it.

    Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.

    Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs.

    Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

    A dynamic environment is what you’ll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide.

    Together, we’re changing the world, and we have all the resources to help you achieve your professional goals.

    Whether you’re an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, you’ll find a variety of opportunities at Emerson.

    Join our team and start your journey today.

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