At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work.
What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.
We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values : partner, innovate and act.
Our legacy inspires us as we forge ahead, always pushing to discover what’s next. Every day is a new opportunity to advance and grow ourselves, our company and the industry.
Some people call it an obsession, we call it a way of life.
What you need to know about the job
Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.
Aruba is redefining the IT EDGE . Creating new customer experiences by building intelligent spaces and digital workspaces.
We are focused on campus, branch, mobility and the IoT to transform business models with the combined power of compute, context, control and secure connectivity.
We are looking for the next great Global Remote Services (GRS) HPE Aruba Networking Technical Solutions Consultant!
HPE Aruba Networking offers a comprehensive open and standards-based portfolio designed to address a broad range of customer segments, from small & medium businesses, to the largest enterprises with advanced requirements for leading branch, campus LAN and data center solutions.
How you'll make your mark :
The Global Remote Services (GRS) is made up of teams that provide remote (offsite) service; customer access, presales, post-sales, and service delivery.
Technical teams focus is to solve various business systems and applications
problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems with the following key responsibilities but not limited to :
About you :
2 year Technical Degree or Technical School certification or 1-3 years networking technical support assistance with industry recognized certifications and direct customer interaction experience.
1-2 years experience in relevant technologies and customer environments in networking
Very good business verbal and written communication in English (we value Portuguese but not a must).
Experience within the networking industry, technologies and LAN / WAN / WLAN products.
Industry networking certifications a plus (example CISCO)
Networking wired / wireless certification desired
Candidates should have the capability to use WAN / LAN / WLAN protocol analysis tools such as Wireshark. With the ability to analyze to the packet protocols.
Experience with Wireless, Switching and Routing, with one of the other below technologies in the troubleshooting, configuration, and problem diagnosis :
Switching and Routing Experience with the configuration, implementation and problem diagnosis of enterprise networking equipment.
Should have experience with several of the following technologies : 10 / 100 / 1000 / Gig Ethernet standards, DHCP, VLANS, QOS, STP, PVST, Spanning Tree, BGP, IGRP, OSPF, MPLS, RIP, TCP / IP, etc.
Wireless Experience with wireless standards. Wireless encryption techniques such as WEP, WPA and Radius Authentication.
Security 802.1x, Radius, TACACs, Web, Wireless, client authentication access protocols.
Ability to take responsibility for customer issues and have the initiative to resolve issues reactively and proactively, across organizations, and with sound technical and business decisions to maximize customer satisfaction
Self-motivation and real time learning
Positive attitude in a team and collaboratively
Articulate in customer communication and documentation
Join us and make your mark!
We offer :