Procure to Pay (P2P) Director
Costa Rica,Costa Rica,
hace 4 días

Reports to :

  • SSC Americas Site Head
  • Direct reports :

  • P2P and T&E Managers
  • Key Responsibilities

  • Accountable for the day-to-day operations of the Procure-to-Pay organization, which includes all Procurement, Accounts Payable, and T&E service areas, as well as reporting and reconciliation activities, in highest quality with full compliance of local, corporate and audit requirements.
  • Recruit, lead, coach, and develop team to evolve with the planned organic growth of the business including the potential implementation of new services and the implementation of process optimization initiatives.
  • Provide reliable, best-in-class services for our customers by developing our people to take full ownership and accountability of delivery, business results and compliance.
  • Contribute to the definition and implementation of the Global Shared Services strategy.
  • Work in close collaboration with Service Delivery Coordinators, Global Business Process Owners and Global Business Process Managers
  • Follow and enforce governance for all global and local processes; ensure compliance with all policies and procedures.
  • Drive operational excellence by using the Global Key Performance Indicators (KPIs), as well as, Go-to-Green (G2G) initiatives for all service areas under P2P responsibility.
  • Contribute to the Global Service Catalog commitments at the Site Level.
  • Ensure Business Continuity in P2P area in case of any disruptive incident.
  • Collaborate closely with partner SSCs and site functions, sharing best practices and lessons learned.
  • Support Continuous Improvement initiatives (e.g. with increasing automation degree) in collaboration with Business Process Management and COE of Automation and Artificial Intelligence.
  • Plan, manage and control expenses towards set targets and commitments (budget management).
  • Evaluate individual performance frequently and objectively, not only for direct reports, but for team as a whole.
  • Manage and resolve complex project / initiative issues effectively, as well as proactively plan to prevent issues.
  • Act as an effective liaison between customers served and SSC through Affiliate Relationship Management model.
  • Qualifications

  • Master Degree in Business Administration or Economics.
  • Strong leadership skills for people management and development (10+years).
  • Experience in Shared Services management role.
  • Knowledge of Finance Shared Services (GAMA, AP, AR, etc.) and operational accounting processes and related technology.
  • Language : English & Spanish required, Portuguese and / or French preferred.
  • Job Specific Competencies

  • Dynamic and results-oriented with deep understanding of shared services and process management and best practices.
  • Strong and proven communication skills to ensure operations are transparent, and that risks, issues, and results are clear to all key stakeholders and business partners.
  • Ability to influence and manage a complex set of internal and external stakeholders.
  • Ability to prioritize and multitaskunder time pressure.
  • Ability to develop risk mitigation plan(s).
  • End-to-End understanding of P2P processes.
  • Strong negotiation / influencing / persuasion skills
  • Strong business and technical acumen.
  • Strong ability to prioritize and organize work effectively, adhere to tight and established deadlines.
  • Who you are

  • You have project and change management experience.
  • You bring excellence in stakeholder management and you are able to build trustful / effective relationships. You promote teamwork, collaboration, and sharing and you take responsibility and deliver outstanding results based on excellent interpersonal skills and assertiveness.
  • Proven track record in entrepreneurial thinking.
  • You have strong analytical, decision making skills as well as strategic thinking.
  • You have very good English and Spanish (written and spoken) and communication skills.
  • You offer excellent dedication, high motivation and ability to work under pressure and independently.
  • Ability to travel internationally as required.
  • Who we are At Roche, 94,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-
  • focused healthcare groups. Our success is built on innovation, curiosity and diversity.

    Roche is an equal opportunity employer.

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