Regional Head of Rewards Delivery
Maersk Group
San Jose, Costa Rica
hace 5 días

At Maersk we have a vision that’s larger than the ocean : to be a true integrator of container logistics connecting and simplifying our customers’ supply chain through global end-to-end solutions.

We count on our people to make it happen.

That’s why we are building a new global HR service delivery model enabled by new technology : to make sure we deliver great experience to our people, so they can deliver great experience to our customers.

The HR of the Future will work across brands, geographies and cultures to support one global Maersk. Next to the Centres of Expertise (CoE) and the Strategic HR Business Partners, the People Partnering Organisation is the largest part of the new HR organisation and the closest to our people.

  • To enable our future HR service delivery model, we are establishing three People Partnering Hubs covering geographical regions : Bangalore, India, covering Asia Pacific;
  • Lisbon, Portugal, covering Europe & Africa; and San José, Costa Rica, covering the Americas.

    We are looking for a Regional Head of Rewards Delivery for the regional hub in San José, Costa Rica, to drive high quality Rewards Services across brands, functions and geographies and thus play an important role in driving our employees’ engagement and motivation to perform at their best.

    We offer

    You will have regional responsibility for delivering high quality end-to-end compensation and benefits process across brands, legal entities and employee groups.

    You will furthermore lead the regional deployment of Rewards concepts, policies and frameworks, developed by the global CoE.

    Building strong partnership with a wide range of internal and external stakeholders will be critical in successfully driving continuous improvements and aligned employee experience across regions.

    Your first priority in this role will be to ensure a smooth implementation of the new service delivery model and global processes within the area of Rewards in the Americas region while we prepare to go live with Workday.

    A key to succeeding in this task will be balancing between significant complexity and diversity across countries and brands in the region, ensuring compliance with relevant regulations.

    To achieve this, you will collaborate closely with the Regional Implementation Manager, the central project team driving the global roll-out, country HR colleagues as well as the global Rewards CoE.

    You will furthermore build the regional Rewards Delivery team, securing the right capabilities and driving engagement of the team.

    At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability or religious beliefs.

    We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

    Key responsibilities

  • Consistently drive and deliver high quality Rewards Services within the region to provide great employee experience , contributing to our employees’ engagement and motivation to perform at their best.
  • Provide leadership to the Rewards Delivery team in the region, creating and maintaining an environment where employees are highly engaged, proud of their work and have a strong sense of purpose.
  • Ensure implementation of the new regional Rewards Delivery team structure in line with the agreed timescales and resource plan.
  • Translate the global deployment model for delivering Rewards services into a regional and brand-agnostic implementation plan and regional resource plan, while staying focused on providing aligned employee experience globally.
  • Implement Global COE initiatives related to Rewards within the region in close collaboration with the global Process Manager and COE.
  • Ensure best practice sharing within the region and with global peers to continuously improve the effectiveness and efficiency of delivery as well as employee experience.
  • Continually review regional Rewards capabilities and resource levels in line with business demand and as the new operating model and technology adoption both mature.
  • Uphold the Maersk brand and values and business knowledge within the PPO team
  • Ensure a high degree key stakeholder satisfaction in the region.
  • The role is based in the People Partnering Hub in San José, Costa Rica.

    The People Partnering hub is a truly international HR support centre where you will work alongside, learn from and build lasting relationships with colleagues from all over the world.

    By joining the regional Rewards Delivery team early on, you have a unique opportunity to influence the establishment of a new regional rewards delivery model towards our internal customers in a complex industry.

    Joining Maersk, you will become part of the global family of the company that moves 20% of global trade everyday all the way, where one of our core values is Our Employees.

    It goes without saying that we value diversity : we thrive on the diversity of our talent in all its forms and we see it as a strength in building high-performance teams across brands, cultures and locations.

    We are looking for

    We hope the position sounds as exciting to you as we see it. Before the checklist of skills and qualifications, we’ll start with the must-have : you must be willing and able to relocate to Costa Rica for this role, as one of your key responsibilities it to support building the HR hub in San José to be able to deliver HR services to our business in the Americas.

    In a time of great transformation, this is an opportunity to take a pivotal role in the direction of the regional Rewards Delivery function and requires someone who can take the lead, enjoys working at a fast pace, dealing with change and a touch of uncertainty.

  • 10+ years of HR experience in managing end-to-end compensation and benefits processes in a complex and international environment
  • Be a natural leader and passionate about driving team engagement and change
  • Excellent stakeholder management skills and a natural executive presence towards business leaders and senior stakeholders
  • A process and continuous improvement mindset who takes pride in delivering high quality and efficient HR services
  • Fluency in English; additional local language knowledge would be a plus
  • Customer-centric mindset putting employee experience at the centre
  • Collaborative work style, fostering cooperation and teamwork to achieve results
  • Low tolerance for delays and deviations
  • You have been reading so far, we’re are glad to see you are interested. If you are ready to take on the challenge, we look forward to hearing from you!

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