Selling Partner Support Associate-Portuguese
Amazon
San Jose, San Jose, CRI
hace 1 día

We are looking for Selling Partner Support Associates to be the primary interface between Amazon, our Sellers and Vendors.

We obsess over providing world class support, technical assistance and account management services to our global partners.

The Selling Partner Support Associate is the primary solution provider for global sellers on the Amazon platforms. In addition to providing a remarkable Seller experience, a Selling Partner Support Associate is expected to address system issues, identify and implement process improvements, develop internal documentation and contribute to a team environment, all while adhering to service level agreements for phone and / or email cases.

Responsibilities

  • Provides prompt, efficient and high quality service to Amazon Sellers through email, and phone.
  • Demonstrates ownership of every Seller interaction to achieve successful first time resolution on all contacts
  • Works with multiple technology applications and features to resolve Seller contacts
  • Demonstrates the ability to work independently while using departmental resources, policies and procedures
  • Maintains high performance metrics such as quality, productivity, first contact resolution, and attendance
  • College Degree or currently in first or second year of obtaining an undergraduate degree
  • Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success.

    We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

    We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

    Reportar esta oferta
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación