Solutions Architect
Citrix Systems
San Francisco, Costa Rica
hace 5 días

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device.

Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device : YOU!

What we're looking for :

Position Overview

As a Citrix + Wrike Solutions Architect, you'll be responsible for translating the client's requirements into specific systems, applications or process designs for sophisticated technology solutions and integrating architecture.

You'll act as an advocate for the client as the authority on the architecture crafted to address client business needs.

Primary Responsibilities

Leading the most complex professional services engagements for Citrix + Wrike customers.

Work with internal and external partners translating the customers business requirements into workable solutions with Wrike as an integral part of the end to end workstream.

Working with customers to generate reference stories, and lead standard methodology creation.

Collaborate with Wrike’s Product, Sales, Sales Engineering, and Customer Success teams to identify short-term solutions to requests and influence product roadmap and ensure smooth handoffs before and after onboarding.

Acting as Project Coordinator for large-scale engagements, maintaining timelines, delegating to both internal and client resources to ensure timely delivery of deployment breakthroughs, trainings, and launch.

Prioritizing strategic services engagements and assisting the sales team in positioning the value of those services.

Building and configuring API integrations between Wrike and other solutions, such as BI, ERP, CRM, DAM, ITSM solutions etc.

Acting as a mentor for team members in the organization.

Self-educating on work management methodologies, efficiency, and sharing that knowledge with the rest of the team.

Basic Qualifications

Bachelor’s degree or 10+ years of professional experience in a customer facing environment, ideally with organizations adopting new software solutions and technologies.

English professional proficiency with excellent verbal and written communication skills to interact in a professional manner.

Solid understanding of Digital Transformation programs within large organizations.

Proven ability in using project management methodologies such as Agile, PMI, Lean.

Demonstrable ability to coach and mentor colleagues.

Presentation skills to all levels of an organization, with the ability to convey sophisticated ideas in an engaging way, or dive into the technical detail as needed.

Outstanding interpersonal skills to collaborate with different team members within and outside your organization.

Preferred Qualifications

Hands on experience with one or more EA frameworks like TOGAF, Zachman or similar.

Experience with : ITIL, IT4IT, Cobit.

Passionate about efficiency.

Experience integrating multi-vendor IT systems and using APIs etc.

Solid grasp of standard business process and organizational structure.

Experience in Marketing.

What you’re looking for :

Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It’s a simple philosophy that guides everything we do including how we work.

If you’re driven, passionate and curious, we invite you to make a difference with a brand you can believe in. We want employees to do what they do best, every day.

Be bold. Take risks. Imagine a better way to work. If we just described you, then we really need to talk.

Functional Area : Architect


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