Sr. Associate
Amazon
Calle Blancos, San Jose, CRI
hace 4 días

Join Amazon’s HR team and help make a difference for all Amazonians! We are recruiting for an Exits Associate. This position is based out of SJO10 and specializes in separations and pay as part of the employee life-cycle.

The work focuses on answering questions and processing transactions in HR systems from various contacts, including HR, Payroll, Managers and Employees.

As a member of the team, you are also responsible for providing training and communication to HR partners and Amazon employees to build consistency and encourage self-service.

Become a part of our HRS Service Delivery and work one-on-one with employees while maintaining successful partnerships with HR Business Partners and other stakeholders to provide a world-class employee experience.

Put your exceptional customer service, communication and organizational skills, superior attention to detail and ability to prioritize to work in a fast-paced, rapidly changing HR environment.

RESPONSABILITIES

  • People Soft - HRMS data management and support HR processes for North America regions
  • Operational knowledge of final pay requirements in US for terminations or prior experience in terminations processing for US
  • Responding timely and accurately to inquiries regarding policies and programs including benefits, attendance, job transfer, payroll deductions, etc.
  • Respond to document requests including termination agreements, employment verification / visa letters, and reporting requests from HR and Finance
  • Ensure the Service level are achieved at all times for HRS processes
  • Respond to questions from managers and HR.
  • Demonstrate the highest degree of discretion and confidentiality
  • Experience in HR transactional processes.
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