This is a position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.
The Compliance teams ensure Amazon transactions satisfy legal and safety requirements in accordance with guidelines set by regulatory bodies.
The core task of Compliance Operations (C-Ops) is classification of ASINs through several methods; including Rule Writing, Manually reviewing each ASIN and using Customer feedback as a source of input for programs like Product and Food Safety, as well as ensuring transactions meet required documentation for trade purposes.
Our department guarantees that Amazon sells legally compliant products that are safe for customers, storage and transportation.
We coordinate the identification of potential risks of the items offered in the Amazon Catalog, and that appropriate actions are taken to eliminate any safety hazards for customers.
This covers both local, international and internal policies in place.
Compliance Operations (C-Ops) is part of the Product Assurance, Risk, & Security (PARS) organization within Amazon. C-Ops ensures that Amazon transactions satisfy legal and safety requirements in compliance with guidelines set by regulatory bodies.
The team is designed to ensure Amazon is compliant in the online retail space. The team’s primary role is to provide operational services to ensure compliance in different product safety regulations across the different NA and LATAM Marketplaces.
We are looking for a front-line Team Manager to lead a team of 15 to 20 Sr. C-Ops Associates to ensure proper coordination and expectations from our internal customers and external stakeholders are met.
The tasks handled by this group have a direct impact on the product selection available on the Amazon catalog. As well as to develop and foster associate’s growth in their professional careers.
The PARS Team Manager will be responsible for managing and supporting an operations team to quickly react to tasks related to product safety. Specific duties include :
The selected candidate should own / exhibit the following behavioral traits :
This is not a virtual position. Due to the current situation caused by COVID-19, if selected for this role, all necessary equipment will be sent for you to work from home.
However, once our company provides clearance, you will be required to continue working from our SJO16 building, located in the America Free Zone (AFZ), Cariari, Heredia.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.