CTC Jr. Analyst Collections
Cargill
San Antonio de Belen, Heredia, Costa Rica
hace 11 días

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience.

We have 155,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.

Description

Position PurposeThis position is responsible for collecting customer past due balances according to established collection strategies.

The average portfolio size is more than $50 myn with average past due balances of $10 myn. This position performs Intercompany collections and is the front line for escalating cash flow concerns to our business partners.

In addition, this position is accountable for identifying disputes resulting in delay of payment and collaborating with our customers and business partners to improve payment cycle time.

We value optimal customer service, while focusing on processing efficiencies and supporting a team environmentPrincipal Accountabilities 65%Manage past due accounts according to established collection strategies.

Document customer contact and correspondence regarding delay of payment. 35%Partner with accounts receivable analyst, dispute coordinator, customer and business unit to improve payment cycle time.

Escalate issues upon discovery of cash flow concerns and other factors preventing timely payment.

Qualifications

Required Qualifications2-year Associate Degree or equivalent business experienceProblem solving and analytical skillsProficiency in Microsoft Office applications (Word, Excel, and Outlook, etc.

Excellent verbal and written communication skillsAttention to detailStrong Customer Service skillsProficiency in English B2+Focused on ExcellenceProcess improverIndependentPreferred QualificationsAccounts Receivable experienceSAP ExperienceJDE Experience

Operations

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