Fraud Prevention Analyst
HP Development Company
Heredia, Heredia, Costa Rica
hace 12 horas

Responsibilities :

  • Subject Matter Expert of US and Canada Stores. (Includes tools and processes)
  • Recognizes fraud trends and prevent them from affecting the operation.
  • First point of contact for escalations and support for the team.
  • Point of contact for Internal Business Partners.
  • Lead daily work strategy.
  • Provide weekend support.
  • Education and Experience Required :

  • First level university degree with a focus in business or economics recommended or equivalent experience.
  • Knowledge of the Fraud Prevention and Risk Management and / or Credit environment
  • Preferred experience taking escalations and / or leadership roles
  • Knowledge and Skills :

  • Strong written and verbal communication skills.
  • Basic understanding of credit and collection processes, financial concepts and risk mitigation tools.
  • Attention to details.
  • Strong prioritization skills.
  • Good relationship building skills.
  • Microsoft Excel Intermediate knowledge is a plus
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