Order to Cash New Associate
San Jose, Costa Rica
hace 4 días

Job Description

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.

We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.

Visit us at www.accenture.com.

This position will process all received requirements in a timely and accurate manner, per the assigned transaction process.

Key Responsibilities

Assure that all requests to be processed have the right approvals and follow the procedure and polices.

Report daily metrics.

Proactive and constant communication with Team Lead to ensure process stability and requirements compliance.

Knowing and following the escalation path when needed (dispute or resolution).

Identify improvement opportunities in work flow and suggest solutions.

Collaborate with team members to complete required tasks.

Understand Client Policies and Guidelines.

Handle customer service queries internally.


Advanced English

Entry Level, no operations experience required.

Basic internet skill.

Basic Excel skills are preferred.

Possible Academic Background :

Studies related to Finance, business administration or Accounting.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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