Site Reliability Engineer III
Coyol, CR
hace 2 días


The SRE III will be a member of the Development & Security Operations team in R&D. The team member will be dedicated to building and maintaining our AWS infrastructure and developer tooling.

They will share ownership with the Web Services team to create shared responsibility where the SRE owns the availability of the service (SLOs / KPIs) and establishing monitoring and alerting practices.

  • Ensure and enforce best application and security practices
  • Monitor and support teams in meeting Service Level Objectives
  • Support, monitor, and manage cloud infrastructure via IaC (terraform)
  • Identify, document, and help improve performance and operational efficiency challenges
  • Configure and manage monitoring using tools like Datadog, Grafana etc.
  • Participate in on-call rotation to resolve site incidents and document your findings into repeatable procedures.
  • Keep up to date on new technology, standards, protocols, and tools in areas relevant to the rapidly changing digital environment.
  • Works in accordance with quality system procedures and actively enforces its objectives
  • Work Cross Functionally with other departments such as Marketing, Regulatory and Quality
  • Other duties as assigned.
  • Role Requirements

  • Minimum 3 years of experience in product development
  • Empathy for the end user and a desire to measure your work by both the patient value and technical quality
  • A bias for action tempered with thinking about the implications of the work you're doing
  • Enthusiasm for the field and professional development / improvement outside the day to day job
  • Skills and Knowledge

    Our ideal candidates will need to have 3-5 years’ experience in some or many of the following :

  • CI / CD tools (Jenkins)
  • Infra-as-Code (Terraform + AWS)
  • Scripting technologies : Powershell, Python, bash
  • Experience with Production systems monitoring using tools such as Datadog, Grafana etc.
  • Experience with networking, load balancing, DNS, and security
  • Familiarity with SecOps and Compliance processes
  • Apply technical principles, theories and concepts towards the solution of complex technical problems and provide solutions which are innovative and ingenious.
  • Good analytical and problem-solving skills.
  • Excellent oral and written communication along with good presentation and technical writing skills.
  • Functional familiarity with the FDA Submission process, ISO Requirements and QSR requirements is also preferred.
  • Must be significantly self-directed and autonomous and capable of directing technical development by others
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