Senior Analyst, Fraud Product – Santa Ana, Costa Rica
Western Union
Santa Ana, CRI
hace 6 días

Does playing a critical role in protecting customers sound exciting to you? How about working for a global Fintech company on an advanced team that is passionate about preventing online Frauds and other illegal financial transactions?

Join Western Union as a Senior Analyst, Fraud Product.

Motivated by our values : purpose driven, globally minded, and trustworthy & respectful

We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.

We're a team of over 8,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better requires process discipline and simplification

You’ll be responsible for analyzing Western Union fraud investigation, processes, and tools. You’ll review reports and researching customer information regarding accounts and activity suspected of being related to scams, stolen financial, mule accounts, etc.

You'll support the Fraud and Risk Organization with business analysis, use case elaboration, user story creation, testing hypothesis, answering key questions, and creating reports.

You'll transform client requests into data deliverables to include data models, data mappings, and data transformation rules.

You’ll be part of a cross functional team and you’ll work with different global teams.

For this role you’ll need a data and metrics driven mindset, you'll be coursing or have a bachelor's degree in Business Economic Theory, Engineering, Math, Statistics, Computer Science, Operations Research, or similar field.

You’ll need 2 years of fraud and risk experience, eCommerce, or operations. Your previous experience in digital fraud products or compliance about products is required.

You understand emerging data persistence and processing paradigms. You'll have strong quantitative and analytical abilities.

You'll also have excellent communication (oral, written, and presentation) and interpersonal skills with the ability to articulate and evangelize the merits of our products and Business.

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