Sr Product Manager - B2B Experience & Product Engagement
Adobe
San Jose
hace 6 días

The Opportunity

Empowering Creatives to do their best work is a universal goal across Adobe. Our business users are creatives, communicators, design managers, and IT Admins.

The B2B Experience & Product Engagement team (B2B-XE) is a new team that drives Product Led Growth (PLG) through compelling experiences & Product Engagement.

We use Qual and Quant data to drive business growth throughout the engagement journey by using all CC surfaces to build a cohesive, empathetic & connected ecosystem for Business customers.

The team is a passionate and entrepreneurial team that functions as a startup within Adobe, with a fun team culture, a bias to action, and a commitment to building the most delightful experiences for our Creative Cloud users.

What you'll Do

  • Work with Business leadership to identify key growth drivers and establish measurements for success.
  • Develop, execute and test growth experiments that have a significant impact on how users discover, activate and engage with Creative Cloud.
  • Report on performance and present your roadmap on a quarterly basis.
  • Bring users to experience core product value quickly and deliver measurable sustainable results across Adobe’s Creative Cloud business.
  • Drive teams to execute with precision, communicate effectively across the organization and with top executives.
  • Master usage analytics, deep cohort analysis, support data, and marketing data to refine the testing strategy.
  • Regularly communicate with customers to identify customer needs and requirements. Synthesize findings into tests.
  • What is needed to succeed

  • You pride yourself on having a good sense of humor and enjoy working within a small, but close-knit team.
  • Empathy for customers in creative fields. A passion for improving how people work and enabling them to be successful at every stage of the customer journey.
  • Great Intuition for business and an ability to drive complex projects forward with cross-functional teams.
  • A highly analytical mind with the ability to make decisions using both quantitative and qualitative data.
  • You like to roll up your sleeves to understand the mechanics of how things work.
  • Self-starter and ability to persist, negotiate and reach across organizations.
  • Experience & Education :

  • 5+ years of Product Management experience.
  • 2+ years of experience working in Growth, A / B testing, or experimentation.
  • 2+ years working with design teams to create compelling experiences that drive Customer & Business success.
  • Proven impact creating and completing initiatives (products, tests, etc.) to drive revenue and increase customer engagement, retention, and satisfaction.
  • Computer science degree or background preferred but not required.
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