IT Applications Analyst
Emerson
San Jose de Costa Rica, San Jose, Costa Rica
hace 17 horas

Description

Will be responsible for maintain in-house computer systems,desktops, peripherals and infrastructure equipment. This includes installing,diagnosing, repairing, maintaining and upgrading all hardware and equipmentwhile ensuring optimal infrastructure and application performance for theregion.

Ensure that Applicationavailability is align with the service level agreements.

Assist in preparing, maintaining, and upholding proceduresfor logging, reporting and troubleshooting.

Access Management.

IT Quality Management. (ISO9001 certification)

Metrics

Release, Deploy, Validation and Testing of new IT Systems,CMDB and CMS integration.

Knowledge Management and Billing Systems.

Responsible for ensuring availability of IT systems throughthe coordination of IT Operations, Technical and Application Management

Inventory system Management.

Database Backup and Management.

Develop new applications according to the Latin Americaneeds.

Requirements

Systems Engineering / Computer Science graduate or advancestudent

ITIL is a plus

Intermediate to advance Excel skill

Networking Skills

Active Directory Knowledge

Basic IT Security skills

Backup and restore knowledge

Portuguese is a plus

Some evening and weekend work may be required, working withchallenging clients, travelling may be required.

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