MAPP Analyst - Portuguese
Pfizer's Global Financial Solutions (GFS) Shared Services is a well-established operation with beginnings in Memphis, Tenn.
in 1997. The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, and Eastern Europe in 2014. GFS Shared Services has a workforce of more than 900 Pfizer colleagues, in addition to a successful partnership with a Business Process Outsourcing (BPO) partner, Genpact, in three locations globally.
The GFS Shared Services center located in Costa Rica will support all Latin America MAPP transactions (My Anti-Corruption Policies and Procedures) associated to FCPA (Foreign Corrupt Practices Act).
The analyst position is responsible for receiving MAPP transactions from the initiating colleagues, reviewing transaction details, completing a review of the information, completing compliance checks.
This role will be responsible to ensure that all transactions are managed to the highest compliance standards and they are delivered in a timely and accurate manner.
The analyst role will complete all compliance checks, create Vendor IDs, Epays and POs and submit any approvals in the workflow system for review / approvals.
This position will be based in Costa Rica and will manage between 400- 500 MAPP transactions per year. The role will report to the MAPP Team Lead in Costa Rica.
This position will be responsible for the collection of all documentation, ensuring all compliance checks are completed, and submitting any approvals in the workflow system.
Receive, review and document all transactions coming into the transaction center
Detailed review / submission of all MAPP data / submissions to ensure accuracy
Ensure all information is properly documented in workflow system
Ensure MAPP transactions are in compliance with MAPP policy
Manage all transactions using accurate standard operating procedures and SOX related internal control documentation
Responsible for completing compliance check list of compliance activities
Direct interactions with business colleagues, healthcare professionals and external organizations
Responsible for communicating with internal and external business professionals
Work with Legal and Compliance to get approvals for exceptions and suspicious documentation
Create and execute healthcare contracts for external healthcare professionals, ensuring fair market value is accurate (per FMV calculator) and the HCP has been qualified (CV review)
Key Position Attributes :
Strong written and verbal communication skills enabling effective communication with all levels of management
Strong customer service skills
Understanding of compliance / financial controls
Strength with multitasking and ensuring accurate detail
Ability to work under pressure and to handle several projects at once
High level of self-motivation, energy and flexibility
Highly customer and service minded
Understanding of MAPP Policy terms and healthcare compliance policies
Strong interpersonal and organizational skills
Fluency in Spanish and English is a must and is highly desired at least advance knowledge of Portuguese
Understanding and awareness of the technology landscape that supports MAPP
GFS Shared Services Leadership Teams
GFS Shared Services Executive Team
GFS Subject Matter Experts
GFS Shared Services LAR Site Lead and Direct Reports
Latin America Commercial Business
External Healthcare Professionals / Healthcare Institutions
EDUCATION AND EXPERIENCE
Bachelor Degree or equivalent is required
Portuguese and English Advanced
3-5 years of experience with accounting or compliance transactions, preferably in a shared service with strong compliance controls
Experience with FCPA transactions preferred
Management of multiple client stakeholders
Previous experience with pharmaceutical companies is preferred
TECHNICAL SKILLS REQUIREMENTS
Proficiency in PC skills (MS Excel, Word, Powerpoint) required
SAP / Oracle experience preferred
Good organizational skills to coordinate and manage multiple priorities
Proficient written and verbal skills to enable effective communication with all levels of management
Ability to analytically review and challenge statutory financial statements to ensure completeness, accuracy, adherence to accounting standards, etc.
Strong technical skills in managing transactions within a global system
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.