IT Specialist (Costa Rica)
Nevro
Coyol, CR
hace 5 días

Responsibilities

The IT Specialist will serve as the contact between Costa Rica and Nevro Corp for any system related activities.

  • The ideal candidates will come from a manufacturing, supply chain or distribution background and have extensive knowledge of operational best practices.
  • Candidate must understand key business processes utilized by manufacturing enterprise. Business specific expertise would include :

  • Material Requirements Planning
  • Work Order Processing
  • Inventory Control
  • Bill of Materials / Routing Functionality
  • Lot / Serial Tracking
  • Advanced Repetitive Functionality
  • Shop Floor Control
  • Other duties as assigned
  • Role Requirements

  • Bachelor of Information Systems, Engineering, Science or equivalent experience
  • Equivalent years of experience may be substituted for the education requirement.
  • Skills and Knowledge

  • 3-5 years QAD Manufacturing hands-on experience required; Enterprise Edition ideal.
  • Experience with QAD support, implementation, and development
  • Experience working in a highly regulated industry (GxP)
  • Reports to the Associate Director, IT Systems
  • Oversight and support for all system related issues
  • Provide knowledge and support for projects related to QAD
  • Documentation of new procedures with respect to QAD process and revising procedures when changes are made.
  • Support helpdesk tickets in matters that concern QAD.
  • Provide training for new hires and advanced training when necessary.
  • Research, test, troubleshoot, and validate new processes with respect to QAD.
  • Overall Knowledge of QAD Systems; NetUI and Putty interfaces
  • Troubleshooting of QAD Issues
  • Ensure the data integrity in QAD.
  • Guide the business towards more efficient processes in QAD.
  • Move processes towards QAD best practices.
  • Provide users with better understanding of the process that they use in their roles.
  • Good in communication both verbal and email
  • Understand CR culture and business ethics
  • Willing to travel to US when needed
  • Manage projects
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