Acronis leads the world in cyber protection - solving safety, accessibility, privacy, authenticity, and security (SAPAS) challenges with innovative backup, security, disaster recovery, and enterprise file sync and share solutions that run in hybrid cloud environments : on-premises, in the cloud, or at the edge.
Enhanced by AI technologies and blockchain-based data authentication, Acronis protects all data, applications and systems in any environment, including physical, virtual, cloud, and mobile.
With dual headquarters in Switzerland and Singapore, Acronis protects the data of more than 5 million consumers and 500,000 businesses in over 150 countries and 20 languages.
Acronis offers Professional Services for our Service Providers and Enterprise users to assist with the design, integration, implementation, and on-going operation of Acronis’ backup, disaster recovery, storage, file sync and share, monitoring, and other data protection solutions.
We take pride in delivering high quality services and deliverables, and we believe that our partners success invariably depends on our ability to provide reliable and complete cyber protection and fast recovery services for virtual, physical, mobile and cloud environments.
As we continue to grow and scale, one of the key positions we are looking to hire is the Technical Account Manager who will be the single point of contact and key technical resource for partners and end customers, driving and advocating initiatives that deliver higher stability and increase customer satisfaction, all while driving MRR goals.
We are looking for a Professional Services Manager to help implement and maintain top-notch cyber protection, backup and business continuity solutions for Acronis' customers.
This person will have an instrumental role and impact on the success of Acronis’ business. The ideal candidate will be self-motivated with proven success in managing complex infrastructures to help customers effectively use enterprise software solutions, and is comfortable in a dynamic technical work environment with a rapidly expanding customer base.
This candidate must be organized, analytical, and able to work in a team environment, and must possess the ability to handle multiple priorities in a fast-paced environment.
And just like every other position at Acronis, this person must embody all 5 of our company values : responsive, alert, detail-oriented, makes decisions and never gives up.