Senior Operational Excellence Specialist - Black Belt
Bacardi
Escazu,Costa Rica,
hace 7 horas

About the role

Your Opportunity Your ability to operate and orchestrate seamlessly within the matrix will be critical for your success in this role and of the function.

This role requires interactions across many functions (Finance & Non-Finance) as a resource to the international markets and service center employees.

As a key enabling position in the service center, a customer service mindset is essential. The desired candidate will deal with confidential and sensitive data and must ensure conformity with policies, procedures, and regulations of Bacardi and external government agencies. About You

  • Be a leader as part of a team that will identify and improve effectiveness to the services provided by BES.
  • Foster an Operational Excellence Culture within BES
  • Standardize and document processes to drive excellence.
  • Provide insights and analysis to maximize resources, performance, and efficiency through analysis
  • Provide a study of KPI’s and SLA’s of our Shared Service Center
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