Senior Manager, Program Management
Lagunilla CR
hace 1 día

Job Description

If you’re up for a challenge in a complex, yet fun, environment we have the opportunity for you! With your relevant management experience and efforts to help lead a team to success, you could be the next Senior Manager, Program Management at BCD Travel.

Senior Manager, Program Management

Full-time, (Homebased) in Costa Rica

We’re BCD Travel, one of the world’s leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more.

People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance.

But don’t just take our word for it : we've been voted top place to work and recognized by Investors in People, Flexjobs and Forbes.

The Senior Manager, Program Management is responsible for managing a team of program managers to achieve company goals related to client retention, quality service delivery, BCD Travel profitability, preferred vendor maximization and technology implementation.

A snapshot of this opportunity

  • Perform contract negotiations and offer support to the team at time of negotiations
  • Coordinate with sales team for expansion and pricing opportunities
  • Guide and motivate the team to set objectives and agenda
  • Ensure Account Managers establish strong internal networks and client relationships
  • Responsible for ongoing client satisfaction measurement and service improvement plans
  • Foster a collaborative work spirit within department and organization
  • Monitor, record, and analyzes account metrics in Salesforce
  • How you can set yourself apart

  • Prior management experience
  • Computer literate in business software applications
  • Business travel industry experience
  • You have relevant experience as an account manager in a corporate environment
  • Effective communication skills, oral, written, and presentation
  • What we offer you

    At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance.

    We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list.

    We make a difference through charitable activities in our communities across the globe.

    About us

    BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road.

    We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals.

    In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry.

    For more information, visit


    Create your profile and upload your resume / cover letter via our website. Feel free to reach out to us with any questions via careers bcdtravel.

    com. Note : send your application via the website only.

    Stay informed about new career opportunities at BCD Travel

    Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future.

    On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.

  • Note : We’ll give preference to internal and / or furloughed employees.
  • Account Management

    Reportar esta oferta

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Formulario de postulación