It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
The Team Lead will have to manage a team of 20+ agents and help them be successful by ensuring behavioral based coaching and feedback mechanisms, with focus on customer experience and satisfaction, the Team Lead will need to ensure good attendance, performance management and attrition management for the team.
Minimum Skills to be Hired
Minimum Skills to be Trained
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.