Robert Bosch Service Solutions - Costa Rica Sociedad Anonima
San Francisco, Heredia, cr
hace 5 días

Job Description

  • Rollout planning :
  • Plans the rollout timeline as trust / transition and responsible for the whole project progress
  • Prepares Rollout activities and resources from stakeholders
  • Participates, leads, triggers or coordinates all rollout activities, solves issues and differences, alignment meetings with stakeholders and involved parties
  • Creates a strategy for future rollouts
  • Sprint planning :
  • Prioritizes the developments for the sprint cycle
  • Coordinates with CI and the different stakeholders to ensure standardization and compliance of the future developments
  • Ensures the resource and knowledge of key users and CI for testing
  • Collaborates with key users & TAE to prepare test data (like invoice numbers, vendor numbers, cost centers, etc. for AWA, Gold and Diamond processes, upload approver tables or other functionalities) and prepare the system for testing
  • Training and support :
  • Delivers training or delegates this activity
  • First point of escalation for issues
  • Having proper knowledge on the tool and its functionalities to be able to showcase it, train, test and stay updated with the latest developments
  • Ensure standardization of the processes
  • Provide timely information to management
  • Reports and Audits :
  • Deliver trainings for all reporting topics
  • Work with CI to CIP the tool
  • Collaborate and support any audit to the system
  • Ensure compliance to local privacy laws / tax regulations
  • Qualifications

  • Professional graduated from Finance, Business administration or Accounting
  • Finance and or Accounting experience 8years+
  • Experience leading groups
  • Good verbal and written communication skills
  • Advanced English
  • Good presentation skills
  • SAP experience
  • Ticketing tools knowledge
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