Sales Operations Coordinator
Align Technology
Belen, Costa Rica, CRI
hace 5 días

About this opportunity

The Align Sales Effectiveness team is looking for a Sales Operations Coordinator to support the Americas commercial sales teams in CA, LATAM, and US.

They will work with Special Markets Leadership and the Special Markets Operations team to support our external DSO partners.

He / She will be responsible for the organization of data and contracts for Special Markets participants, as well as key Sales Effectiveness initiatives.

In this role, you will

  • Oversee projects from initiation through delivery and interfacing with internal customers or other department members.
  • Organizes project activities and interdepartmental meetings; ensures communication facilitates completion of the program / project on schedule and within budget constraints

  • Recommends, develops and implements improved processes to track trend and improve internal quality measurement within the department.
  • Research information to answer inquiries from internal and external clients and share learning with departmental peers and management.
  • Build communication content for new processes and programs, including change management priorities for sales, senior leadership, and operational audiences
  • Develop roll-out framework for new and existing processes and programs to key stakeholders depending on size and scope that is utilized in a repeatable manner across projects in the Americas
  • Apply analytical skills and the ability to interpret information from numerous sources to prepare and present reports
  • Seek out continual improvement opportunities in processes, strategy, and automation
  • Drive cross functional relationships with other business units outside of Sales Operations
  • Maintain integrity of existing contract lists, and updates of said lists through onboarding, transfer, and off-boarding of partners and affiliates
  • Coordinate the monthly Commercial Operations Review meeting and presentation with key stakeholders
  • Effectively collaborate with other business support teams like analytics, marketing, and finance on deliverables as needed
  • Provide daily ad-hoc requests with expedited delivery
  • Other project work as assigned
  • In this role, you’ll need

  • Bachelor’s Degree or equivalent work experience
  • Bilingual English-Spanish
  • Should thrive in a self-motivated work environment
  • Should be able to multi-task
  • Exceptional organization skills
  • Intermediate to Advanced Excel Skills
  • Desirable 2-3 years sales operations experience / 5+ years professional experience
  • Medical device experience preferred
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