Position Objectives - Trusted advisor to corporate clients in Costa Rica for cash management, treasury and working capital products, as well as trade services-
Acctive sales for Citi Costa Rica and act as referal contact for Citi services in Latin America .- Manage and ensures that clients are provided with Citi standard services and banking support for conducting businesses in Costa Rica in a timely fashion.
Develop strong partnerships with Corporate Banking and Relationship teams across the Region, including Control Units; Communicate closely with Global and Regional Sector Heads, In-
Country Sales Heads and TTS Heads - Lead the Business Monitoring Discipline in CRM to document and track Revenue, Pipeline, Wins performance and Overdue Deals.
Key Responsibilities -Fully align TTS goals with the overall Sector Sales Head’s goals.- Implement the TTS Sales model in a manner that fosters strong customer centric relationships, optimal Client Experience and meet robust origination, pipeline and revenue growth targets-
Drive TTS Sales processes and sales disciplines, including customer needs analysis, budgeting, wallet sizing, account planning, and ICG relationship reviews-
Work in collaboration with partners in Client Operations, Client Experience, Implementation, Technology, Product and Market Management, including Control Units, as well as the Account Management team to contribute towards positive Voice of the Client results.
Qualifications : - Minimum of 5+ years’ experience, preferably in Transaction Services origination and business management and / or Global Banking relationship management -
Undergraduate, and preferably a Master’s degree- Strong and demonstrated TTS product knowledge and leadership skills with the ability to motivate and influence their performance.
Knowledge / Experience : - Possesses in-depth knowledge of TTS and other banking products as well as the Central America Landscape -
Strong marketing and selling skills & customer first’ mind-set. - Proven track record in sale of cash management, trade, and / or technology based consulting solutions.
personal skills. Persuasive and articulate personality. Excellent interpersonal skills to deal internally and externally with clients-
Good team skills- Strong organizational & planning skills : the ability to manage & synthesize many pieces of solution / technical data into a single, flowing solution within tight timeline-
Strong leadership skills- Recognized execution skills entrepreneurial approach- Ability to manage in a matrix environment-
Persuasive, inquisitive, pro-active, and articulate in asking questions and enthusiasm to learn- Strong team player that interacts well with service, implementation, product and coverage partners
Yes, 25 % of the Time