A Solutions Consultant (SC) for the Adobe Sign / Document Cloud enterprise business works with customers and Adobe sales professionals to understand that customer’s business needs and objectives and then map them to Adobe’s solutions.
The SC helps the customer to understand how these solutions will work in the real world, using presentations and demonstrations (prebuilt and custom) that clearly articulate the context of these solutions in the customer’s daily work stream.
The SC is a critical part of the sales organization by driving sales with technical expertise, account management skills, sales ability, and outstanding customer centricity.
SCs also assist in developing business value propositions around Adobe DC solutions and participate as part of a sales team to deliver and exceed revenue targets.
What you'll Do
The SC's principal job responsibilities will include :
Providing technical, functional, and subject matter expertise to our sales team and customers
Crafting and delivering technical product demonstrations, presentations, and technology proofs
Helping to drive the adoption of Sign / Document Cloud Services within strategic accounts moving current installations from departmental to enterprise-wide deployments
Working with Sales Professionals in a consultative approach to identifying and solving business problems
Establishing and growing relationships with technical resources at all levels of a customer organization
Traveling to customer sites (could be up to 40%)
Quickly learning new technologies and translating the features of a range of products into business benefits and value
Adapting as required to accommodate changes in industry and company direction
What you need to succeed
At least 3 years technical pre-sales / consulting experience with a record of success in driving complex solutions into enterprise accounts (SaaS technologies preferred). Additionally :
Solid technical background with specific knowledge of Adobe Document Cloud and Acrobat solutions or other Adobe technologies a plus
Electronic / Digital Signature experience desired (selling, supporting, and / or integration Adobe eSign, DocuSign, OpenSpan / Silanis, etc.)
Experience with enterprise workflow / BPM a plus
Ability to whiteboard and articulate customer use-cases and requirements; Demo2Win! training, whiteboarding / storytelling for business a plus
Familiarity with REST, JAVA, Node.js, PHP / API level integrations a plus
Experience as a Salesforce.com Sales Cloud Consultant or Administrator, and / or familiarity with Workday, Microsoft O365, ServiceNow a plus
Experience in mobile development and UI design is a plus
Good interpersonal skills and desire to work in a dynamic and fast-paced environment
Exceptional organizational, presentation, and communication (written and verbal) skills
Must have the ability to work autonomously, remotely, be self-motivated, and an excellent teammate
Understanding of technical sales techniques and processes; high level of specialized sales and product solution knowledge (Value based / Solution Selling preferred)
Bachelor’s Degree or equivalent experience
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists.
You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.
If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.