This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world.
You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives where your purpose accelerates our mission.
Purpose of Role
Reporting to the Global Corporate Card Operations Supervisor, the purpose of the role is to provide guidance and resolve issues relating to the day to day operational activities of the corporate card programs.
Key Responsibilities :
Support the GPO T&E and Global Corporate Card Operations Supervisor with ensuring the operating processes for all card programs are mapped, documented and implemented according to policy in all
Collaborates with the business and the Service Delivery Partner (SDP) to ensure escalations and outstanding issues are addressed and managed effectively relating to the card programs
Effectively undertakes T&E and SSC objectives including month-end, quarter end & year end close;
Develops a deep understanding of Corporate Card tools (Amex Work, BoA GRAM) and Travel and Expense tools (i.e. Concur, SmartTool) and all Policies that impact on Corporate Card programs while working with the business and SDP.
Support the rollout of PCard Concur to future sites under the BoA program
Support the SDP with Card Reconciliation activities; Helpdesk issues relating to card management and address gaps in training / knowledge processes with the business and / or SDP.
Supports reporting requests and schedules delivery to business partners
Develops strong relationships with the business to ensure delivery of service meets best in class
Understands and communicates documented business policies and procedures including identifying, recommending, and implementing process changes.
Provide feedback to Global Corporate Card Operations Supervisor on suggested changes to current processes and policies in order to gain efficiencies and overall compliance with all programs.
Delivers training on card management to all levels of users in the organization as required.
Participates in special projects and performs other duties as assigned.
At least 2 - 3 years’ relevant travel and expenses and corporate card experience;
Excellent communication skills;
Highly motivated individual looking to continuously deliver and exceed;
Experience of the SSC environment;
Ability to work well under time constraint and / or pressure;
Proven problem-solving skills;
Attentive to detail;
Ability to multi-task with a strong sense for prioritisation;
Strong customer service focus;
Excellent analytical, troubleshooting, organisational and problem-solving skills.
Fluency in spoken and written English.
Working knowledge of information systems such as Concur, JD Edwards
Proficient in Excel and Powerpoint
Experience of the SSC environment;
2nd European language;
Degree / Diploma in accounting-related discipline.
Key Features of the Role
Occasional overseas travel may be required
Additional hours at critical times (e.g, month end) may be required. Also, and on an exceptional basis, the role may require Public Holiday, and weekends.