CloudHealth by VMware is the global market leader in Cloud Management, and the most trusted software platform used to accelerate business transformation in the cloud.
CloudHealth by VMware is looking for highly motivated individuals who will be responsible for providing outstanding customer service to ensure that customers, partners, and employees have a positive experience getting onboarding and ongoing training from CloudHealth.
The Elevator Pitch : Why will you enjoy this new opportunity?
You love being on the front lines of the business working with our top tier partners, internal executives, and are looking for a role that would allow you to communicate technical context required to make improvements to the customer experience and software solutions.
You are looking for an opportunity to be on the forefront of the cloud revolution and possess a strong technical background with experience supporting enterprise customers in a SaaS environment.
What is the primary need, technical challenge, and / or problem you will be responsible for?
We need a high-energy, creative individual with successful technical account management experience, solid analytical skills, strong technical acumen and a passion for Customer Success.
As a Partner Technical Account Manager, you will be responsible for implementing and maximizing our solution adoption and value realization.
You will also aim to proactively prevent issues and resolve customer challenges. Finally, you will build strong champions of our product by being their trusted advisor.
Success in the Role : What are the performance goals over the first 6-12 months you will work toward completing?
Immediately and in an ongoing manner you will :
What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
As part of CloudHealth’s world-class Customer Success organization, you will :
What is the leadership like for this role? What is the structure and culture of the team like?
The senior leaders in the TAM organization have extensive industry and product-specific expertise as well as long tenures at CloudHealth.
The TAM team is made up of versatile professionals who are willing and able to learn new technologies. With technology constantly evolving over time, we are committed to hiring those with an ambition to learn, who possess strong analytical and problem-solving skills, adaptability, strong communication abilities and intellectual honesty.
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting .
This job requisition is not eligible for employment-based immigration sponsored by VMware
Category : Services and Consulting
Subcategory : Technical Account Management
Experience : Manager and Professional
Full Time / Part Time : Full Time
Posted Date : 2021-03-17