The Customer Support Specialist is responsible for answering and processing all inbound calls to the Service Desk in order to provide the best-in-class customer service, and making outbound calls in connection with problem resolution.
C-HS Graduate or Equivalent
Language skill : Portuguese, Spanish and English
In addition to a Service and Customer Care attitude, the Customer Support Specialist should possess a technical competency with knowledge of identified technologies and / or products.
He / she is expected to provide extended support on such products or technologies when called upon.
Thank you for reporting this job!
Your feedback will help us improve the quality of our services.