Attributes and Experience Required :
Proven Project Management experience in complex environments, including end-to-end project experience of customers with various service solutions in scope
Ability to manage multiple projects simultaneously
Project Management certification, e.g. Prince 2, PMP
Proven client facing experience, excellent communication and presentation skills Professional English Level
International Business experience preferred
Previous team management experience would be an advantage.
Added bonus if you have :
Project Management Experience with implementing or serving Payroll / HR related projects
Excellent in country payroll setup experience.
Personal skills :
Strong problem-solving skills
Ability to prioritize workload, set and achieve goals.
Ability to communicate at all levels internally and with clients
Commercial awareness with the ability to prioritise conflicting business needs
Interpersonal and relationship-building skills
A passion for continuous learning and improvement.
Daily Duties and Main Responsibilities will include :
Project Management responsibilities including to develop, produce and monitor a global implementation schedule to ensure timely achievements of all deliverables for a successful Global implementation.
To produce project status reports and review KPI’s in CloudPay analytics on implementation delivery to conduct conference calls with the Client on a regular basis in order to ensure a satisfactory implementation
To ensure each country after the go live of the payroll is surveyed so the status of the payroll can be evaluated, Client satisfaction is checked and potentially an action plan can be created to unblock issues
To act, where requested by Sales or the Implementation Leadership team as a sales support and advise on the fit of the CloudPay solution to client that is needed during the selling phase (including support for answering Requests for Proposals (RFP’s)
Liaising with the Quality and Deployment team to stay on top of current product needs and deliverables around CloudPay platform
To submit recommendations on how to improve the implementation process to the SWAT team and help implement the changed process
To help to optimize the relationship with the client, related to implementation phase, with CloudPay in-house or external partners (partner focus)
Report on monthly basis on all implementation related topics to the Director Global Projects or Senior Vice President implementation and make information available in the implementation dashboard.