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Day - 08 Hour (United States of America)
This is a Stanford Health Care - University Healthcare Alliance job.
A Brief Overview
The Medical Assistant I is an entry-level position with limited or no prior experience; learns to use medical terminology and concepts to resolve problems of limited scope and complexity;
works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making.
Stanford Health Care - University Healthcare Alliance
What you will do
C-I-CARE (1, 2)
Executes world class practices of service and patient care in support of C-I-CARE standards.
Uses C-I-CARE templates and the following components for all communication with patients and staff :
CONNECT with people by calling them their proper name, or the name they prefer (Mr., Ms., Dr.)
INTRODUCE yourself and your role
COMMUNICATE what you are going to do, how long it will take, and how it will impact the patient
ASK permission before entering a room, examining a patient or undertaking an activity
RESPOND to patient’s questions or requests promptly; anticipate patient needs
EXIT courteously with an explanation of what will come next
Job Scope :
Performs routine support work and in a learning capacity, assists in but not limited to the following :
Medical records and / or chart preparation
Stocking and cleaning of clinic area
Medication and supply ordering
Specimen collection and / or Point of Care Testing
Injections and other clinic procedures
Patient outreach to address gaps in care & follow-up
Participation in internal clinic audits
Facilitate communication between patient & provider
Participates in the maintenance of department A3
Scribing for providers
Applies general knowledge through work assignments.
Basic knowledge of Telemedicine Platforms
Level of Supervision :
Works under the supervision of a licensed staff member or provider.
Assignments are designed to provide training and practical experience that develops the MA’s clinical knowledge and skills.
Decisions are limited to specific, task-related activities.
Requires the manager’s (or designee) oversight of the work performed, while in progress and at its completion, for accuracy, completeness, and conformance with detailed instructions.
Work is primarily existing, stable processes and procedures.
All other duties as assigned including department-specific functions and responsibilities (1, 2) :
Performs other duties as assigned and participates in organization projects as assigned.
High School Diploma or GED Required
1+ year to 2 years Related experience Required
Required Knowledge, Skills and Abilities
Professional verbal and written communication skills stated above in CI Care
Basic Computer skills including but not limited to; keyboarding, Microsoft Office, and electronic medical records.
Basic Electronic Health / Medical Records System exposure.
Organizational and multi-tasking skills required for varying procedures and managing interruptions.
Ability to work with others in a flexible, cooperative and collaborative manner.
Licenses and Certifications
BLS - Basic Life Support required
CMA - Certified Or Registered Medical Assistant required
These principles apply to ALL employees :
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families.
Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other.
C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions.
Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family’s perspective :
Know Me : Anticipate my needs and status to deliver effective care
Show Me the Way : Guide and prompt my actions to arrive at better outcomes and better health
Coordinate for Me : Own the complexity of my care through coordination
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment.
Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and / or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above.
People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.
Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.