PROJECT COORDINATOR (Ver Puesto)
BDS Asesores Jurídicos
Lindora, Costa Rica.
hace 4 días
source : Empleos.Net Latinoamérica

Funciones del Puesto

The individual in this position is responsible for working with new and existing clients to provide telecom services on their behalf.

  • Ability to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities
  • Place orders and follow up with the carries making sure all orders are up to date
  • Maintaining clear communication with the customer, agents in all order stages
  • Support customers during activation calls, closing orders, and processes to active billing
  • Managing project progress and adapting to work as required
  • Maintain positive relationships with customers / agents by identifying their needs
  • Follow up with customers, sales agents, and carriers to confirm if the request is fulfilling the requirements agreed to in the contract
  • Ability to comprehend the end-to-end provisioning process
  • Identify and resolve issues and conflicts with carrier circuit installs / activations
  • Requisitos del Puesto

    Main requeriments

  • Advanced English level 90% or above written and spoken
  • High School Diploma or its equivalent
  • Work well under high pressure and able to manage a high volume of emails
  • Demonstrated ability to organize and prioritize requests in a fast-paced and deadline-oriented environment
  • Ability to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities.
  • Liaising with clients to determine the project’s objectives
  • Confident working independently while able to escalate items you are unsure about
  • Experiencia Deseada

  • 6 months to a year of customer service experience is required
  • 1 or more years of experience working with computers and multiple software applications such as office packages (Teams, Microsoft Word, Excel, PowerPoint, Outlook)
  • Habilidades Deseadas

  • Critical Thinking (analyzing, evaluating, and problem-solving)
  • Self-Starter (proactive, able to work with minimal supervision)
  • Adaptability
  • Time Management (define tasks, to do, prioritize and achieve)
  • Interpersonal Communication
  • Teamwork
  • Reportar esta oferta
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación