Quality Analyst - Management Trainee - 4A
San Jose, Costa Rica
hace 2 días


  • Drive the lean culture for the account, helping to achieve Lean & GB DNA goals.
  • Support & mentor LSS projects under the close supervision, helping to deliver business impact and efficiency goals within the account.
  • Help analyze & quantify results of LSS projects.
  • Help tell the improvement story of the account through different communication splashes.
  • Partner with Operations & the Black Belt to identify and implement quick process automations.
  • Operationalize the yearly Xcelerate lean campaign.
  • Mentor the Lean Digital Ambassadors in the account.
  • Support the Black Belt in different LSS activities, such as FMEAs, value stream maps, touch time studies, & visual management implementation.
  • Requirements :

  • Intermediate English level (B2) or above.
  • Intermediate / high Excel level.
  • Previous experience in the field.
  • Lean Trained & Tested.
  • Lean certification.
  • Green Belt Trained & Tested.
  • Preferred Qualifications :

  • Bachelor’s Degree.
  • Self-motivated and ability to work both independently and as part of the team.
  • Organized person with attention to details, able to work simultaneously on different tasks.
  • Good interpersonal skills at all levels of Genpact and customer organizations.
  • Good communication, facilitation and presentation skills.
  • Data-centric quantitative and analytical skills (other data management tools).
  • Problem Solving Approach including logical, systems oriented demeanor.
  • Change Orientation Ability to adopt changes quickly.
  • Individual Performer Ability to coordinate.
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