Solution Specialist SAP
SoftwareONE
San Jose, Costa Rica
hace 1 día

The role also serves as the liaison between the assigned sales team and customers and professional services delivery resources which include both in-house and partner delivered services.

The Solution Specialist SAP will scope professional services opportunities and assist in the creation and delivery of Statements of Work (SoW) to customers.

The Solution Specialist SAP will be required to maintain an advanced level of technical knowledge across a deep set of foundational technologies as well as at least one specific technology set to serve as the subject matter expert for that specific subject on a national and / or global scale.

What we need to see from you

Roles & Responsibilities :

Sales & Services :

  • Partners and co-owns sales activities at a customer level with the field-based account manager (Business Development Manager BDM ).
  • Performance and success measured by GP performance of region and individual accounts. Performance based quarterly incentives will be structured in commission format.
  • Analyse & gather business requirement from large & complexity client environment and perform required research and investigation to identify and create thorough, accurate technical solution proposals based on client requirements.
  • Responsible for partnering with BDMs and local sales leadership to drive new business opportunities within the existing regional account base as well as supporting customer acquisition activities as assigned.
  • Prepares cost estimates for SAP as well as professional services (deployment, migration, implementation, workshops, etc.
  • by studying blueprints, plans, and related customer documents; consulting with other engineers, architects, practice leads and other professional and technical personnel (both internal and external).

  • Develop overall solutions including high-level design (e.g.-Whiteboarding), statements of work (SOW), service design and bills of materials (BOM).
  • Contributes to service delivery and engineering effectiveness by identifying short-term and long-range issues that must be addressed;
  • providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.

    General Business Development, Marketing, & Partnerships :

  • Assist and own partnership / alliance functions to assigned partner relationships. This may include being primary contact for Partner / Channel Account Managers and assisting in GTM and business planning as well as driving forward programmatic initiatives.
  • Develop relationships and act as liaison to local partners (mainly Microsoft and AWS) to ensure available resources are being utilized where appropriate.
  • Act as a technical evangelist for marketing activities including speaking / presenter engagements at conferences, conventions, user groups, webinars, etc.
  • Partner with stakeholders and drive solution marketing activities by preparing and delivering content and messaging.
  • Soft Skill Requirements

  • Excellent verbal and written communication skills.
  • Problem-solving aptitude.
  • Maintain and acquire advanced level technical certification in assigned area and maintains professional and technical knowledge by attending educational workshops;
  • reviewing professional publications; establishing personal networks; participating in professional societies.

  • Maintain and report on regional service delivery, sales pipeline, and project status.
  • Flexible travel required.
  • Knowledge & Education Requirements :

  • University degree preferred (in the field of Information Technology and / or or equivalent combination of experience and education;
  • Master’s degree preferred).

  • 5+ years or equivalent in the areas : SAP technical architecture design.
  • SAP Basis / NetWeaver. SAP OS / DB Migrations. SAP HANA. Cloud architecture & infrastructure design for public cloud. SAP cloud deployments and migrations on public cloud.
  • Technical pre-sales.
  • Team leadership.
  • Ability to sell, scope price with limited support.
  • Significant hands on experience in on premise cloud and public cloud solutions architecture.
  • Significant technical experience in Microsoft or AWS IAAS Solutions.
  • Documented successful sales of enterprise-wide advanced technology public cloud solutions.
  • Advanced-level Partner Sales and Technical Certifications required.
  • Ability to independently conduct meetings with engineering-level, management-level or executive level customer personnel regarding positioning sales and solutions.
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