HR Generalist Senior (Compensation, Benefits & Employee Relations)
Experian Information Solutions, Inc
Heredia, Costa Rica
hace 1 día

Job Description

Facilitates and supports key processes within Human Resources, primarily in Compensation and Benefits and Employee Relations.

Is a key team member that provides insight and analysis during the employees life cycle making sure the appropriate communication and approach is taken towards each case and that company policies and procedures are followed within departments.

Responsibilities Compensation & Benefits

Evaluate employee benefits policies to assess whether they are current and competitive.

Manage outside partners such as benefits vendors and insurance broker

Annual negotiation of the medical and life insurance

Administrate work related injuries cases (INS)

Administrate the ShareSave program

Review the annual total rewards statement

Coordinate annual benefits fair

Review and approve payroll runs

Review annual performance bonus report for Costa Rica

Make recommendations about salary increases

Employee Relations

Advices and provides coaching to managers and employees in conflict resolution situations preventing in site employee-employee / employee-manager escalations.

Coaches managers, supervisors and leads on personnel policies, regulations, labor agreements and assists them with disciplinary matters.

Partners with managers providing advice for terminations, creates termination letters when needed and is responsible for the HR termination process of employees.

Investigate sensitive cases and complains as needed

Guide managers on how to implement a performance improvement plan

Employee Retention & Engagement

Analyzes Exit Interviews results making sure resignations are part of this process and make the necessary recommendations.

Provides analysis and insight on the Global People Survey for the site and action plan

Deliver new hire orientation sessions as needed

Knowledge, Experience & Qualifications

  • Bachelor’s degree in HR or a related career
  • At least 6 years of experience within Human Resources
  • Fluent in verbal and writing English skills
  • Proficient in MS Office tools
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