Systems Security Analyst II
Heredia, Heredia, Costa Rica
hace 5 días

Job Description

A Systems Security Analyst II is required to support our global Identity & Access Management team within the Privileged Access Management (PAM) space handling differing technologies such CyberArk PAS, CyberArk EPM, Centrify, Linux and MAC environments globally across different regions (North America, UK&I, EMEA & APAC) in this role, you will be held accountable to implement new functionalities on the above systems, create internal documentation across those new functionalities and support the existing process associated to areas such as access management, authentication & authorization & PAM.

You will need to work closely with Cyber Security, service desk leads, systems engineering, network security, audit, application developers and other internal systems administrators’ teams.

In addition, you will need to :

  • Perform critical analysis on information consolidated from multiple sources, identify, and resolve conflicts, and break down high-level information into actionable work plans
  • Maintain metrics and controls across our current systems capabilities.
  • Provide application support to the Build and Operational (BAU) teams in our IAM organization.
  • Be responsible for system health, patching & vulnerability support of our IAM (PAM) systems.
  • Support IAM transformation on IDM / PAM expansion.
  • Responsible to minimizing / reduce interruption for the Organization within our IDM / PAM services.
  • Responsible to keep technical documentation, KBAs up to date for the business and other IAM functions.
  • Resolve and identify root cause scenarios for any issues within our IDM / PAM systems.
  • Recommend adjustments to the technical requirements to adjust with agility to the business needs.
  • Integrate test plans within our system capability implementation to ensure requirements are met.
  • Prioritize specifications based on business value and support implementation according to the timelines.
  • Provide On call support as required according to team support rotation.
  • Support and implement compliance activities as needed.
  • SCHEDULE : Monday to Friday - From 2 pm to 10 pm.


  • Bachelor’s degree or equivalent experience.
  • 2-4 years of industry experience on Cyber security or Identity & Access management.
  • At least 2 years of experience with Centrify, CyberArk or another similar PAM solution is a required.
  • At least 2 years of experience in : Multiple OS platforms with strong emphasis on Linux (CentOS, Red Hat, Ubuntu) & Windows systems is a must.
  • In-depth knowledge of the TCP / IP protocol suite; security architecture; securing and hardening Operating Systems; Networks;
  • Databases; and Applications.

  • Knowledge of the Incident Response life cycle, working independently to investigate and effectively respond to cyber security incidents understanding the threat and attack landscape, attack vectors, vulnerabilities, and how they are leveraged by malicious actors.
  • Experience in IT or database administration a plus.
  • Ability to thrive under pressure.
  • Consistently positive attitude and able to multitask.
  • Excellent time management skills.
  • Additional Information

    Our benefits include : Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work / Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

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