Supervisor, Training & Quality
Concentrix
Heredia
hace 1 día

THE QUALITY & TRAINING SUPERVISOR OVERSEES A GROUP OF QUALITY EVALUATORS AND TRAINERS AND ASSURES SUCCESSFUL PERFORMANCE, CAREER GROWTH, DEVELOPMENT, PRODUCTIVITY, AND QUALITY OF WORK BASED ON INDIVIDUAL AND ORGANIZATIONAL NEEDS.

THE QUALITY & TRAINING SUPERVISOR MUST ESTABLISH STANDARDS AS WELL AS THE EVALUATION AND IMPLEMENTATION OF NEW OR REVISED POLICIES AND PROCEDURES WHILE ALSO HANDLING DAILY ADMINISTRATIVE TASKS.

HE / SHE IS RESPONSIBLE FOR THE CONSISTENCY AND EXECUTION TOWARDS MEETING BOTH INTERNAL AND EXTERNAL CLIENT EXPECTATIONS.

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