Senior Sales Operations Specialist
Sage
San Jose
hace 4 días

People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them : people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company.

We're writing our next chapter. Be part of it!

At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. That is why we have committed to working in a hybrid way going forward.

Human connection is an essential ingredient of the 4 principles that make up our Flexible Human Work hybrid framework and we want to be transparent in what that looks like when you join our Sage family.

On one hand, our offices will continue to play an important role in our future and serve as a place for spontaneous conversations, connection, collaboration as well as focused time.

On the other hand, we have learned to reimagine where and when we work and to unlock that flexibility and innovation for our colleagues offering them the opportunity to work flex across their home, Sage offices or customer sites.

We invite you to join us and help us write our next chapter. Follow us on our social media sites to join in conversations about open positions and company news! #lifeatsage #sagecareers.

If you would like support with your application (or require any adjustments) please contact us at for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.

EOE AA / M / F / Vet / Disability Sage Software is an Equal Opportunity Employer. We comply with the laws set forth in the Equal Employment Opportunity in The Law poster :

Job Description

Sage Intacct is looking for a Senior Sales Operations Specialist to join our growing sales operations team.

The role is responsible for managing our tech stack - the foundation of our sales process and methodology. Partnering with direct sales, sales development, sales enablement, and marketing teams, you will define needs, and work closely with technology vendors and our internal IT teams to build and evolve solutions.

In doing so, you will optimize agility and productivity, and define the future strategy and roadmap for sales technology.

Responsibilities

  • Define and build intuitive and robust processes and workflows to empower both sales reps and leaders with operating models related to sales execution at scale.
  • Collaborate cross-functionally across the Go-to-Market organization to reduce friction, and ensure consistent and integrated policies, processes, and governance
  • Develop and maintain standardized operational reports, and dashboards, and data sources to monitor overall operational effectiveness, data integrity, and other key objectives and performance indicators
  • Support day-to-day inquiries from the extended sales organization, providing prompt and efficient resolution to a wide range of issues and developing operational procedures and policies to manage volume.
  • Manage multiple assignments and requests / processes concurrently, prioritizing accordingly, and deliver timely results.
  • Look for commonalities across our business needs, recommend improvements to accelerate current scaling mechanisms, and leverage our tools and automation to grow our capacity in line with the growth of the business.

    Experience / Skills

  • 4+ years in Sales Operations or Revenue Operations, or Sales Development Management
  • SaaS sales stack skills (Outreach, Clari, Lean Data, ZoomInfo, WalkMe, or similar)
  • Domain expertise in Salesforce platform and integrations
  • Process-savvy with an ability to engage sales team users with skill and confidence to instill trust
  • Analytical skills using Excel, SQL, Tableau, or similar tools
  • Track record in managing impactful projects and programs across teams with stakeholders at all levels of an organization
  • Experience in a high-growth business environment
  • Bachelor’s degree, Project Management Certification a bonus
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