Position Title : Sr. Director / Director Total Rewards and Operations
Reports To : CHRO
Location : San Jose, California or US Remote
Provides leadership for a broad, comprehensive rewards organization, encompassing the global compensation, benefits, HRIS, Payroll and HR operations functions.
Creates and operationalizes a vision for the future . Develops an overarching rewards philosophy / architecture that establishes the framework & direction for programs, policies and decisions.
Determines priorities and drives decision-making.
Identifies need for new programs or enhancements to existing programs. Programs must flex with the evolving nature of the Company.
Ensures that all programs are competitive, cost effective, and drive the desired business results.
Ensures that all programs are compliant with applicable laws & regulations.
Works with executive management across the organization to present and utilize metrics in policy decisions.
Design the infrastructure and policies necessary to provide the most effective service.
Work closely with Finance to understand Company performance and objectives and the impact on compensation programs.
Experience & Education
ABOUT 24 7.ai :
24 7.ai is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, 24 7.
ai’s technology helps companies create a personalized, predictive and effortless customer experience across all channels.
The world’s largest and most recognizable brands are using intent-driven engagement from 24 7.ai to assist several hundred million visitors annually, through more than 1.
5 billion conversations, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.
Join a well-established, Sequoia-backed company that is on the cutting edge of using AI to deliver a superior customer experience.
You’ll fit in well at 24 7.ai if you thrive owning problems, working collaboratively with global teams, and you drive to innovate to solve the complex issues necessary to get results.
Even more, you get’ what we do : innovating AI based technology to help companies acquire customers and manage relationships that drive new levels of customer satisfaction and profitability. Learn more at 24 7.ai