Habitat for Humanity International (HFHI) is currently seeking a talented professional for the role of a Regional Change Management Specialist.
Habitat is undergoing a radical change in the way we operate, building a new programmatic identity based on our Theory of Change and greater collaboration as we work towards one integrated Habitat network.
The Area Transformation Plan Convener will be responsible for facilitating network engagement in service of Habitat’s global transformation plan including but not limited to changes initiated through Global Impact 2025, Project Unify, and CRM360.
The role will serve as the access point to each part of our global network ensuring that Area Office staff and National Organizations alike are informed, engaged and given voice throughout the change process.
This role is cross-cutting and requires an individual able to think laterally about how different pieces connect to support an adaptive learning process as we define our new operating model.
This is a two-year fixed term position.
Based in San Jose, Costa Rica.
Key Responsibilities :
Change Management Planning and Coordination
Stakeholder identification and management
Participate in global change management planning and ongoing monitoring of adoption
Promote and facilitate related change management activities
Prepare, review and distribute change communications materials
Maintain the GI25 website and preparation of related area-level updates for posting
Coordinate with internal and network communications team on overall approach and content
Coordinate engagement opportunities and logistics arrangements at Area Office and National Organization levels
Support the design and facilitation of virtual workshops in service of change initiatives
Collect and promote feedback from network membership on progress, direction and content of change projects
Data Collection and Analysis
Collect data related to change projects
Contribute to the analysis and presentation efforts where appropriate
Regular feedback on how efforts related to the transformation plan can improve
Drive improvement opportunities to better serve the Area stakeholders
Serve as a local ambassador for change, building credibility and legitimacy for the transformation plan at all levels within the network Success Criteria : Indicate the metrics or other standards that will be used to measure success in this role.
Shared understanding of the transformation plan and its component projects across relevant NO and AO stakeholders
Organization, timeliness and ease of coordination across Area level activities and global initiative teams
Ability to connect and adequately represent the opinions and needs of stakeholders at National and Area levels in global conversations
Willingness and ability to work independently to deadlines to help drive global projects
Key Requirements :
Minimum of 3-5 years experience in MEAL, Org Development, Change Management, Program Operations, Learning or related field
Previous experience with Habitat for Humanity International or a member of Habitat’s affiliated network preferred
Strong command of English language both written and spoken
Willingness to participate in global meetings (most often coordination calls take place between 7-11AM EST)
Strong operational knowledge of O365 Suite
Active support of HFHI Values :
Humility We are part of something bigger than ourselves
Courage We do what’s right, even when it is difficult or unpopular
Accountability We take personal responsibility for Habitat’s mission
Safeguarding : HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work.
Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.
Familiarity with systems thinking principles in management
Knowledge of change management theories, tools and practices
Experience of Organizational design and process improvement
People and Organizational Change expertise
Excellent stakeholder engagement and communications skills